Username and Password Links Gone from WebTrac after 3.1.10.09 Update
RecTrac 3.1.10.09.00
Table of Contents
Problem
The Username and Password links no longer display on WebTrac after the 3.1.10.09 Update.
Solution
Add the Username and Password links to the Web Login screen.
Steps For Solution
- Go to WebTrac Management Screen Management.
- Select Maintenance Screen - WebLogin.
- Click Change.
- Expand Fields on Screen.
- Click and then drag and drop: Forgot Username? (WebLogin_ForgotUserName)(Link) and Forgot Password? (WebLogin_ForgotPassword)(Link) back onto the list of fields on screen.
- Click Done.
- Click Clear all Cache.
- Toggle on Include WebTrac Cache.
- Click Continue.