ePACT responded with unexpected value
RecTrac 3.1.10.19.00
Table of Contents
Problem
The ePACT sync fails to complete.
Error Message
The RecTrac audit log Detail2 field Detail2 field displays "ePACT service ePACT responded with unexpected value"
Solution
Whitelist the .bat files in the C:\VSI3\Progress\DLC117_WRK\vsi\rectrac directory.
Steps For Solution
- Contact your IT team to whitelist the ePACT .bat files in the Anti-Virus/Firewall solution.