RecChat: Help, a Juicy Update - 8/18/2022
Episode: 8/18/2022
Table of Contents
Episode Summary
In this episode, our host Bret Alarcon is joined by EDU Manager, Zach Malloch, Director of Customer Service, Cullen Barber, Senior Support Specialist, Seth Warren, Support Specialist, Daniel Rotondi, and Technical Writer, Julia Shefcheck to discuss the future of RecTrac self-help offerings using the new HelpJuice platform. The group touches on what types of articles you can expect to find, how to navigate the new platform, and what this means for the future of RecTrac Help.