Unable to Save Template Settings, button greyed out
RecTrac 3.1.10.17.02
Table of Contents
Problem
The Report Template "Save Template Settings" button is not available in any of our Apply Template Settings; the button is there, but greyed out and does not allow us to click on it. All other Template settings buttons are available. How can we make the Save Template Settings button active?
Solution
This button is controlled with the permissions profile.
Steps For Solution
- From the RecTrac main menu, go to Profile Assignments.
- Locate and highlight the Permissions Profile of the person or group that you would like to update.
- Click Update.
- Go to the Button/Misc Permissions tab.
- Use the filters to find SAReportTemplateMain_ButtonSaveSettings in the Button/Field DataGrid.
- Click the edit pencil icon inline with SAReportTemplateMain_ButtonSaveSettings.
- Set access rights to Administrator.
- Click the edit pencil icon to save this change.
- Click Save to save the profile.
Return to a report screen and click on Report Templates, the Save Template Settings button should no longer be greyed out for users linked to this Permissions Profile.