Maintenance Codes Missing From Facility Maintenance Reports
RecTrac 3.1.10.21.00
Table of Contents
Problem
Our maintenance text field is populating in our facility maintenance reports however these reports are missing the maintenance comment codes. How can we get these comment codes to appear on our facility maintenance reports for the Facilities Reserved from Section Management?
Solution
Ensure that a question is linked at the module level for activities with the Question Type of System Reservation and a Field Type of VSI Function - Maintenance Comment Code.
Steps For Solution
- From the RecTrac main menu, go to Module Management.
- Highlight the AR Module from the DataGrid.
- Click Change.
- Click Link Individual Question.
- Using the DataGrid filters, update the Field Type option to equal VSI Function - Maintenance Comment Code.
- If a question appears that also contains the question type of System Reservation:
- Highlight this question.
- Click Select and skip to step 9.
- If no question appears, continue below to create this question:
- Click Add.
- Enter a Question Text of Maintenance Comment Code,
- Set Question Type to System Reservation.
- Set Field Type to VSI Function - Maintenance Comment Code.
- Click Save.
- From the DataGrid, highlight the newly created question.
- Click Select.
- Click Save to save the AR Module now with the linked question.
- Go to Activity Section Management.
- Highlight the section that did not include the maintenance comment codes on the report from the DataGrid.
- Click More > Reserve Facility.
- Rebook the facility system reservation using the same settings from when you first ran the initial reservation.
- For additional instructions on running the System Reservation program, see the field-level help by clicking the “i” or “?” icons on the screen.
Your maintenance comment codes will now be tied to the reservation and appear later in the maintenance reports.