Problem
Receiving an error when trying to save a record in our 3.1 hosted database: "The submitted request is in violation of your application security parameters. Please call Vermont Systems at 877-883-8757 to review. Response: 403 Forbidden
Umbrella Cloud Security Gateway"
Solution
This is typically a local client security issue. Often times, the local antivirus or security applications do not like a word or series of numbers that do not meet your local policy. This is generating an error that is passed to Vermont Systems and we display the generic message you see above that comes from our security appliance. Walk through the steps to reproduce the error with your local IT and they should be able to identify the words, phrase or characters that are triggering the issue.