Certified Operating Systems & Client Hardware Vermont Systems Hosted
RecTrac 3.1
Table of Contents
This document pertains to all customers.
Note: The recommendations below represent our best estimate for client configurations based on current testing. We will continue to refine these recommendations. Please contact Vermont Systems at any time to confirm that you have the most up-to-date guidelines prior to the purchase of any new hardware.
Client Operating System Requirements:
Workstations with Peripheral Hardware
A computer with peripheral hardware, such as (but not limited to) a Cash Drawer, Receipt Printer, Bar Code Reader, Magstripe Reader, or Touch Screen Monitor requires Windows 10 Pro, Windows 10 Enterprise LTSC, Windows 8.1 Pro, or Windows 8Pro using 64-bit or 32-bit computers. Windows 11 has been certified and is currently supported.
Workstations can use current versions of Mozilla Firefox or Google Chrome, as well as Microsoft Edge and Microsoft Edge (Chromium) to run the RecTrac application on a day-to-day basis. You must have JavaScript enabled in your web browser. Vermont Systems recommends use of the Adobe Acrobat Reader Browser Extension with Google Chrome.
Workstations with peripheral hardware also require installation of Vermont Integration Client (VIC), the peripheral hardware management tool for RecTrac.
To link a VIC profile at the Workstation Level, the network must be setup to allow Reverse DNS lookup.
Mobile Devices and/or Workstations without Peripheral Hardware
Mobile Devices and workstations without peripheral hardware can use Microsoft Edge and Microsoft Edge (Chromium), as well as current versions of Firefox, and Chrome, Apple iPhone & iPad with iOS 5 or higher and Safari, Android 4.0 or higher (Ice Cream, Sandwich, or Jelly Bean), Web Browser (HTML5/CSS3/JavaScript); and requires Windows 10 Pro, Window 8.1 Pro, or Windows 8 Pro using 64-bit or 32-bit computers. Windows 10 Enterprise LTSC has been certified.
Both 32-bit and 64-bit client computers with at least 2GB memory (4GB is recommended) are certified to operate with Vermont Systems 3.1 application software.
RecTrac 3.x Notebook / Desktop Monitor Recommendation:
While not a requirement, Vermont Systems recommends a monitor with 1920 x 1080 resolution to improve the screen display appearance and to minimize the need to use scroll bars.
Vermont Integration Client (VIC)
To use hardware peripherals (Cash drawers, printers, Card Readers, etc.) the Vermont Integration Client (VIC) must be installed on the workstations to which these peripherals will be linked.
Internet Access – Vermont Systems recommends that each location with clients utilizing the hosted RecTrac application have bandwidth capacity of at least 3Mbps up and 3Mbps down, with a latency of under 80ms to the hosted application. The actual bandwidth utilized can vary depending on the types of transactions and the types of data used per client, however the above recommendations should be sufficient to handle between 5-8 clients processing atypical workload. The bandwidth capacity at a location can be substantially impacted by other traffic, such as streaming video/music, VOIP, general internet usage, other applications, etc. It is important to note the 3mbps recommendation assumes dedicated bandwidth. While the above is our recommended bandwidth, acceptable performance has been realized in some cases with as a little as1Mbps up and 1Mbps down, and latency under 80ms. If planning to use the system at locations that do not meet the recommended bandwidth, please contact us to arrange access to a demonstration version of the software so you can test the processes which will be used at these locations to determine if system speed is acceptable.
To verify your connectivity to the Internet, Vermont Systems recommends the use of a speed test tool such as speedtest.net. To verify latency to our data centers, please ping the following URLs:
admin1.vermontsystems.com (east data center)
admin2.vermontsystems.com (west data center)