Table of Contents
Problem
I have a fee that is not required, which is not displayed at all during check out. No fee prompt occurs, and the item is automatically put in the cart with a $0 fee.
Solution
When a fee is not required, but you want it to prompt for a fee during checkout, it needs to be a part of a manual fee group. Update the fee and assign a Fee Group Code that has the Prompt for Fees during Add to Cart toggle enabled.
Steps For Solution
- Go to the fee that is not prompting and highlight it from the fees DataGrid
- Click Change > Advanced Fee Change
- Click on the picklist, next to the Fee Group Code field, to open up your Fee Groups
- Select an exisiting Manual Fee Group
- Or Click Add to create one
- Give it a Fee Group Code (i.e Manual Fee Group)
- Toggle on Prompt for Fees during Add to Cart
- Click Save
- Click Save