How to Combine ACH Billing Records for Enroll-By-Day Class
RecTrac 3.1.09.04.02
Table of Contents
Problem
How can we combine ACH billing records for enroll-by-day class? We want to avoid having 48-line items in the ACH file for same routing and account number. Also, how does the system handle credit cards in same scenario (same card number (token) for the household with enroll by day)?
Solution
For ACH, use the "Consolidate Batches" option in 3.1 in ACH Batch Management. Use this option this even when selecting only one batch.
Billing with credit cards works the same way. If the same token is linked to multiple bill records for same household, it will attempt to charge card once for the amount of all bills.
The system tries to combine the card charges into one. However, the process isn’t as simple as the same card number. It needs to be the same Household with the same Epaylink record and the same masked credit card number.
Theoretically, if you signed up multiple people on the same receipt and added the bill, linking the card to each, it would combine. Part of the Epaylink is the household, masked credit card number, and the same credit card profile. If one person signed up online but the other in house, the system may not be able to combine them.
Steps For Solution
- From your RecTrac main menu, go to ACH Batch Management.
- Select batches you wish to consolidate from the DataGrid.
- Click More > Consolidate Batches.
- Choose an ACH Date.
- Choose an Effective Date.
- Click Consolidate.
Your ACH billing records for an enroll-by-day class should combine.