Problem
Are there any special setup steps to use Topaz for signature capture in RecTrac 3.1?
Solution
RecTrac 3.1 can capture signatures electronically for Waivers and Rules/Regulations letters. The Topaz signature capture hardware must be purchased and configured. Specific verbiage is needed in the Waiver and Rules/Regs letter body field in Letter/Waiver/Rules Maintenance. The one caveat for Topaz use in RecTrac 3.1 is that VIC (Vermont Interface Client) must be running as an EXE, not as a service, on the machine where the Topaz hardware is installed.
Click here for the Electronic Signature Capture topic doc.