Ingenico Card Reader – Alert Interruption
RecTrac 3.1.10.17.02
Table of Contents
Problem
Ingenico Card Reader shows an alert interruption message. We tried unplugging it but error displays upon device reboot. We are unable to process credit card transactions.
Error Message
Alert Interruption
Solution
This message appears when the electronic payment terminal suffers from some kind of compromise, most likely a physical fall or voltage above manufacturer rating.
Steps For Solution
Contact CardConnect support to further troubleshoot and/or order a new device.