Very slow to load a household with a large number of payment records
RecTrac 3.1.10.31.00
Table of Contents
Problem
RecTrac is significantly slow to load Global Sales or Household Management for a household with numerous payment records.
Solution
Confirm that the CalcSADetailFullyPaid scheduled event has run.
Note:
This scheduled event is created as a post-update step and typically runs once.
Steps For Solution
- From the RecTrac main menu, go to Scheduled Events Management.
- From the DataGrid, locate and highlight CalcSADetailFullyPaid.
- If there is no Last Run Date, click Run Now.
After the process is completed, return to Global Sales or Household Management for the problem household. The program should now load much faster.