Problem
I can't get a WebTrac page to display even though it looks like everything is setup properly. I see these errors in the WebSpeed agent log file.
WebCommon.p ERROR: The Web HTML Wrapper Comment Code was NOT FOUND! Unable to render a proper page!
WebHTML.p ERROR: Unable to render page without a proper HTML Wrapper. The Wrapper must include the and the tags and be a proper HTML page.
We are using the default template.
Solution
This error is typical of either
a) Not having a WebTrac Parameters Profile linked at some level in Profile Assignments, or
b) Not having a Comment Code with a record type = 'WebTrac Template.'
If you have purchased WebTrac and either of these two items is missing, please call VSI Customer Support for help in setting them up and properly configuring them.