3.1 Error Code 'Invalid Screen Name' VSI - 517
Problem
We are getting this error when attempting to update fees from cart in RecTrac 3.1:
Error Code 'Invalid Screen Name of ProcessingPromts_FRPatternFeeChange ' VSI - 517.
Solution
This error is caused by a screen design profile that may be limiting the function of Daily Processing. This can be fixed by updating the 'Processing Prompts Screen' Screen Design Profile.
To update this profile
1 Go to Management > System Management > Screen Design [Group] > Processing Screen Design.
2 Once in this screen, highlight the Processing Prompts Screen Name and click Change.
3 In the Processing Screen Update screen, on the Fields on Screen panel, expand the [ProcessingPromptsTab1] tab, and then expand the [ProcessingPrompts_FeesGroup] tab.
4 In the Available Fields panel, find ProcessingPrompts_FRPatternFeeChange under the ComboBox Field Type. Drag the ProcessingPrompts_FRPatternFeeChange (in the Available Fields panel) to the ProccesssingPrompts_FeesGroup (in the Fields on Screen panel).
5 Click Done.
6 Then, clear the Cache by clicking Clear All Cache on the bottom of the screen.