10.3 and 3.1 RecTrac Interface to Constant Contact Email Marketing Software
Problem
Does RecTrac work with Constant Contact? How would we unsubscribe people from our emails?
Solution
RecTrac does not have a direct interface with the Constant Contact email marketing software platform at this time.
To use it, you have to export email address from RecTrac and upload those email address to Constant Contact. VSI recommends running a full Household and/or Family Member RecConnect Report to obtain the email addresses and then exporting them as a .csv file. Once in .csv format, you might have to strip extraneous information. You will likely have to schedule the RecConnect report to run at regular intervals, such as weekly, and then perform the upload to Constant Contact in order to keep your Constant Contact software current with RecTrac
Because there is no direct interface, any un-subscriptions from Constant Contact need to be performed manually in RecTrac. Should someone unsubscribe from Constant Contact, you would have to flag it on the household in RecTrac Household Update WebTrac Details Authorize Contact via Email toggle option. Then, the next time you generate your email mailing list from RecTrac for import to Constant Contact, you can exclude or remove the ones that have unsubscribed.