The Serial Tickets DataGrid allows you to add, update, delete, clone, and bulk create Serialized Tickets for the Ticket Block you selected on the previous screen. When a Serialized Ticket is sold, track-able information, such as Sale Date and Time, Buyer (the household that purchased the ticket), and Receipt Number are recorded. Serialized Tickets offer the option for assigned seating by Area, Section, Row and Seat (or any combination thereof) in your venue, if desired.
To Create Serialized Tickets and Assign Them to Specific Seats
- In POS Ticket Management, create your Ticket Code. Ensure you select Serialized as your Block Option.
- In POS Ticket Update, create Ticket Blocks.
- In Ticket Block Update, create your Serialized Tickets. VSI recommends using the Bulk Create button at the bottom of this DataGrid.
Note: When creating your Serialized Tickets, each portion of the Serial Number should correspond to a portion of the Seat Assignment, barring any prefixes or suffixes you may use. The formula you use to contruct your Serial Numbers is critical to the success of the Ticket Assignment program.
For Example: Your Serial Number might be "MEZZ-A-AA-01," where "MEZZ" is the Area ( the Mezzanine), "A" is the Section, "AA" is the Row and "01" is the Seat. This information is critical for success of the next step.
- Run the Ticket Assignment program (POS Ticket Management • Ticket Assignment button at bottom of Main DataGrid) to link specific seats to your Serialized Tickets.
PSSERIALTICKETMain_Tab1
POS Serial Tickets (PSSERIALTICKETMain_DataGrid)
The Serial Tickets DataGrid lists all the Serial Tickets currently established in your system for the Ticket Block you selected on the previous screen and that you have Permissions to view. Scroll up/down to view the POS Tickets or scroll left/right to view additional details.
DataGrid column sort options allow you to customize the view as desired. Click here for a full description of RecTrac DataGrids.
Buttons on the screen…
Click Add to continue to the Serial Ticket Update screen where you can add a single Serial Ticket to your Ticket Block.
Highlight/select a record and click Change to continue to the Serial Ticket Update screen where you can make changes to a single Serial Ticket linked to Ticket Block.
Highlight/select a record and click Delete to remove it from the Ticket Block.
Highlight/select an existing record and click Clone to continue to the File Maintenance Clone program to clone the selected Serialized Ticket. If opting to assign User IDs to Serial Tickets VSI recommends using the Clone feature. Create a base Serial Ticket with the User ID linked and then Clone it using this button.
Note: Both the Clone feature and the Bulk Create can be used to create numerous Serial Ticket quickly and easily. The Clone program requires at least one (1) existing record as the system needs a record to clone.
To create a range of Serial Tickets using the Clone program enter your base serial number information in the New Record Code List field and insert asterisks (*) for any dynamic characters you'll use. Then determine whether your dynamic characters will be Numeric or Alpha and enter your range.
For Example: Your base ticket is "MEZZ-A-AA-01." To create tickets 02-20 you would enter "MEZZ-A-AA-**" in the New Record Code List field. Then accept the Numeric Sequence Type and enter "02" and "20" respectively in the Mix and Max Sequence fields. Upon cloning Serial Tickets MEZZ-A-AA-02 - MEZZ-A-AA-20 will be created.
Click Bulk Create to create a range of Serial Tickets in bulk. You will continue to the File Maintenance Bulk Create program.
Note: Both the Clone feature and the Bulk Create can be used to create numerous Serial Ticket quickly and easily. The Bulk Create program allows you to create a range of tickets on the fly. An "original" record is not required.
To create a range of Serial Tickets using the Bulk Create program enter your base prefix and suffix information if any in their respective fields. Then enter a Begin and End number.
For Example: You want to create a range of Serial Tickets "MEZZ-A-AA-01" to "MEZZ-A-AA-20." To do this you would enter "MEZZ-A-AA-" in the Prefix field. Next enter "01" and "20" respectively in the Begin/End Number fields. Leave the Suffix field blank. Click Continue and answer Yes to the Challenge message. Serial Tickets MEZZ-A-AA-01 - MEZZ-A-AA-20 will be created.
Click Bulk Delete to delete a range of Serial Tickets in bulk. You will continue to the File Maintenance Bulk Delete program.
Note: Generally speaking the File Maintenance Bulk Delete program will purge only those records with a status of "Unsold." Records with a status of "Sold In Process or Hold" will not be deleted.
Select/Highlight a record in the DataGrid and click More • Audit Info to continue to the Audit Log Inquiry program for that particular record. The Audit Log Inquiry screen is "read only" and displays all file management updates to the record you selected.
Note: This button is available only on the true File Management Main DataGrid to which it is linked. For example if you are running an activity report and click the Picklist icon to select a range of activity sections you will not see this button on the Activity Section Management DataGrid that appears. However if you go to the actual Activity Section Main File Management DataGrid then you will see it.