Pin pad profiles define parameters for physical credit card hardware at your department.
The PayTracDevice Pin pad Subtype is designed for use with credit card pin pad hardware for departments using the Vermont Systems PayTrac credit card solution for RecTrac Electronic Redirect Interface (ERI) credit card processing.
Making changes to a profile is an Audited Event. Additionally, Linking, Removing, Purging, and Cloning profiles are also Audited Events.
See Also: Topic Doc - RecTrac Profile Assignments Screen, Hierarchy Guide, and Profile Listing.
See Also: Video - Profile Review
Buttons on the Utilities group:
Create Device - You use this button during initial setup of the pin pad. When clicked, it transmits configuration information about the pin pad needed to create it and generate a Device ID. Information includes the model, the profile description and all settings in the Configuration Group. If the device is created successfully, the Device ID field gets populated, and this button is disabled.
Activate Device - You use this button during initial setup of the pin pad and any time you need to reactivate it. To activate the pin pad:
- The pin pad must be created, and the Device ID must be populated.
- The Activation Code field must be populated.
- Enter the value in the Activation Code field into the pin pad and click this button.
- If activation is successful, the system will disable this button and the TriPos logo will display in the Activation Code field.
De-activate Device - This button is used to deactivate the pin pad. You will use this button if you want to move the physical pin pad from one Merchant to another. You also use this button in the event you need to change settings in the Confguration Group group. When a pin pad has been deactivated, it will display an Activation Code instead of the TriPos logo in the Activation Code field. To reactivate the pin pad, follow the steps above.
Fetch Device - You use this button to see information about the pin pad and how it is configured.
Re-Boot Device - You use this button to reboot the pin pad from RecTrac. You can also reboot the device manually.
Set Idle Message - Sets the idle message. The idle message is what the pin pad displays when not in use. For example: Welcome!. Enter your idle message in the associated field and then click this button.
Check Connectivity - Use this button to check the status of the pin pad.
Reset Device Configuration - Use this button to remove the Device ID value. This will enable all the settings in the Configuration group so that they can be modified and then the device can be created again using the Create Device button. Device must be deactivated (if it was activated) before this utility can be used. If successful, the Device ID value will be removed and the Create Device button will be enabled. A reason for using this utility would be if you needed to change any of the settings in the Configuration Group.
SAProfile_Pinpad_PayTracDevice_Tab1
Pin Pad Model (SAProfileDetails_PinPadDeviceType)
Select the pin pad model that matches your physical hardware.
- IPP 320
- Ingenico Link 2500
- Ingenico Lane 3000
- Ingenico Lane 5000
- ISMP4
Note: ISMP4 is for use with RecTrac on a mobile device such as a tablet.
Associated Credit Card Profile (SAProfileDetails_AssociatedCCDevice)
Select the PayTrac Credit Card profile that you want to use with this pinpad. Multiple pinpads can share the same credit card profile, if desired.
This list contains all your PayTrac Credit Card profiles. If the list is blank, then you do not have any.
DeleteActivation Code (SAProfileDetails_ActivationCode)
Input the code that's being displayed on the device screen. A code shows on the pin pad when it's powered on but is de-activated.
Enter the activation code in this field and then use the Activate Device button to activate the pin pad. If the pin pad is successfully activated, the screen on the pin pad will a TriPos image.
The Activate Device button will be enabled only if the device was successfully created.
Note: Descriptions for the buttons in the Utilities group are in the "Header" help. Click the "i" information icon for this field and scroll up.
Device ID (SAProfileDetails_DeviceID)
Displays the Device ID. This field cannot be populated. It will fill in automatically when the device is created using the Create Device button.
DeleteIdle Message (SAProfileDetails_PinPadIdleMessage)
Enter the message you want to have displayed when the device is idle. Once the device has been created and activated, click Set Idle Message to set the message.
Note: Descriptions for the buttons in the Utilities group are in the "Header" help. Click the "i" information icon for this field and scroll up.
Pin Pad Serial Number (Last 8 digits) (SAProfileDetails_SerialNumber)
Displays the last eight (8) digits of the device's serial number. This field cannot be populated. It will populate automatically when the device is activated.
DeletePrompt To Confirm the Amount (SAProfileDetails_PromptforAmtConfirmation)
Select this option to make the card holder confirm the amount being paid.
Deselect this option to skip the payment confirmation check.
DeletePrompt For Signature (SAProfileDetails_PromptSignature)
This field is visible only when your Pin Pad Model is "Ingenico Lane 5000."
Select your Prompt for Signature setting. This determines whether the device will prompt the card holder for a signature.
- ALWAYS - The device will always prompt for a signature.
- NEVER - The device will never prompt for a signature.
- AMOUNT - This is used in conjunction with Signature Threshold Amount field so that when the threshold is reached the signature form appears on device screen.
Signature Threshold Amount (SAProfileDetails_SignatureThreshold)
If your Prompt for Signature setting is AMOUNT then enter the dollar amount threshold at which you want to have a signature.
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