Question
How do I put a pass membership under suspension in 3.1?
Answer
In RecTrac 3.1, this is done through Global Sales Purchase Hitory. Here's how.
- In RecTrac, go to Global Sales.
- Lookup and select Household/Family Member in question.
- Click the Purchase History tab. Filter the DataGrid by the Pass Memberships (PM) module, if desired.
- Select the Pass you want to suspend.
- Click the Change button. Then select "Update Status/Tickler."
- Expand Status and select "Suspended."
- Enter your Suspension Begin and End Dates. Add Notes or Ticklers, if needed.
- Click Continue.
- Exit Global Sales. Changes take effect immediately.
When the suspension end date is reached, the status for that pass will revert to 'Active' upon the next scheduled running of the Pass Snap Shot Post program.