3.1 How to Edit Stored Financial Info via WebTrac
Problem
A household has some out-of-date banking info that needs to get deleted. Where can they update it before the next installment billing cycle?
Solution
In WebTrac, the patron can update their info:
1 Login to WebTrac.
2 Go to My Account > Update > Auto Debit.
4 Select the CC or ACH info that needs to be updated, and click the Update button.
Note:
Banking info is encrypted before storing in the database. It is displayed throughout as a mask.
Credit card info is not stored in the database. Only a token is stored as well as a card mask.