3.1 Webtrac Permit Processing Prompt Displays Processing Prompts_PermitPatternOptions
Default Subject
Problem
When trying to process a facility permit on WebTrac on the Proccessing Prompts screen, the following error message is displayed: "Processing Prompts_PermitPatternOptions".
Solution
This is a known issue and we'll fix it soon. However; there is a workaround. All you have to do is drag and drop the permit processing prompt fields from the Available Fields to the Fields On Screen into the Processing Prompts Screen within WebTrac Processing Screen Managment and then set fields FieldStatus Parameter Value to Hidden. The three items needed for the workaround are...
Weeks(Processing Proimts_PermitPaternWeeks)(ComboBox)
Weeksdays(Processing Proimts_PermitPaternWeekdays)(ComboBox)
Pattern Option(Processing Proimts_PermitPaternOption)(ComboBox)
Steps For Solution
- Search for Webtrac Processing Screen Management.
- Select Processing Prompts.
- Click Change.
- Enter Permit under Label and set filter to Contains.
- Drag each ProcessingPrompt_Permit Field in any order from Available Fields to the ProcessingPrompts_FRPatternGroup (Group) under Fields On Screen.
- Select the newly added ProcessingPrompt_Permit* in any order and edit the row labled FieldStatus under Field Parameters from Updateable to Hidden.
- Repeat step 6 for the other two ProceesingPromt_Permit Fields.
- Click Done.