Family Members not appearing in form question on WebTrac
RecTrac 3.1.10.19.00
Table of Contents
Problem
Why aren't all household family members appearing in drop-down options when filling out a form on WebTrac? The question type is set as "Rectrac Form". The form question field type is set up as "Household - Family Member".
Solution
Household members had a comma within their name. Remove the comma from the member name.
Steps For Solution
- From the RecTrac main menu, go into Household Management.
- From the DataGrid, search for the household and highlight it.
- Click Change.
- Review family member names, specifically looking for any commas.
- If a comma is found, delete it.
- Click Save.
Reload the Webtrac form, the missing family member names should now appear in the drop-down option.