How to Check: Are WebTrac and RecTrac on the Same Version?
RecTrac 3.1.10.16.01
Table of Contents
Problem
WebTrac is not displaying properly. There seems to be a disconnect between RecTrac and WebTrac (social media buttons not showing, etc.)
Solution
Verify the web server and the RecTrac server are on the same versions. If not, run the update on the web server as well.
Steps For Solution
- Open your WebTrac page (in Chrome).
- Press F12 (opens developer tools).
- Navigate to the Sources tab.
- Expand the js folder.
- Click the js file in the folder to display the code in the middle column.
- Check that the version on the left matches the RecTrac version listed under VSI Application Framework section in the js file (middle column).