reCAPTCHA Error: Secure Channel Support
RecTrac 3.1.10.10.00
Table of Contents
Problem
I see reCAPTCHA on the screen. After checking the box, I click Submit to process the action. The following screen displays this error message:
Error Message
Error occurred while accessing component property/method: Send.
An error occurred in the secure channel support
Error Code: 0x80020009 SendChallenge Business/reCaptcha.p (5890)
Solution
Firewall is preventing access to https://www.google.com/recaptcha/api/siteverify. To resolve, open Firewall to allow traffic to https://www.google.com* or https://www.google.com/recaptcha.* The procedure to verify reCAPTCHA will execute and complete the process.
Steps For Solution
Your IT department should review Firewall logs for blockages to https://www.google.com and make adequate allowances.