Problem
We know the user name for WebTrac is their email, but what is their password?
Solution
WebTrac Username and Password defaults are established on the Static Parameters profile New Household for WebTrac Settings group. This will tell you what the patron's password should be (i.e. Household Email, Household Phone Number, Household Last Name, etc...).
However, passwords are encrypted throughout RecTrac so there is no setting or permission that will allow you to see a patron's WebTrac password.
Patrons who forget their WebTrac password should go through the Forgotten Password protocol on your WebTrac site. This results in a two-step email process for the patron where one email contains a secure link to a password reset and the other contains a temporary password. Forgotten Password defaults are maintained on your WebTrac Parameters profile New/Forgotten Settings group.