Adding a Credit Card Usage Fee with CardConnect
RecTrac 3.1.10.17.02
Problem
We are considering adding a purchase fee for credit card purchases made at our concession stands. Are there instructions on how to do this?
Solution
CardConnect provides functionality to append transaction fees to your credit card transactions. This allows you to pass some of the operating costs for credit cards to your customers.
CardConnect provides three (3) options: Service Fees, Convenience Fees, and Surcharges. These fees are set up and maintained directly between you and CardConnect. There is no additional setup within Vermont Systems products, and these fees are NEVER reflected anywhere in RecTrac or WebTrac. If you establish Service Fees and/or Convenience Fees and/or Surcharges, then the only way you will be able to view them is via the CardConnect portal.
If you opt to charge these fees, CardConnect will contact VISA/MasterCard. VISA/MasterCard will perform an audit of your department's finances to ensure the fees you wish to pass along to your customers are within industry standards. This process will take up to 60 days.