How to process a foreign issued credit card with alpha zip code
Problem
We are having trouble getting a payment to go through with PayTrac when the billing zip code has alpha-numeric characters.
Solution
It looks like there are two things to try with a manual entry:
1) The zipcode should have 3 numbers plus the letters. Enter in the 3 numbers plus two zero's to make 5 digits. Example PO16 7GZ would be 16700
2) Enter 5 zero's
Note- with CardConnect, there is an option in the Credit Card profile within RecTrac to “Use CardConnect Bin Service to Obtain Country Origin” . That should be ON and you also need to contact CardConnect and ask them to enable the service on their side as well.