Patrons who opted out of Email are still receiving RecConnect Emails in 3.1
Problem
Patrons who opted out of Email are still receiving RecConnect Emails in 3.1. Why?
Solution
When processing emails via RecConnect, be sure to enable the Skip Households that have Opted Out of Email option on the Email Options group of the RecConnect Results page. This ensures that households who have unsubscribed will be omitted from your mailing.