Are there any limitations to file type, file size & number of attachments for RecConnect 3.1 emails?
Problem
If we want to attach additional information, is there any limitation on what that attachment is, or a limit on the NUMBER of attachments? pdf, jpeg, doc, etc.?
Solution
The answer here is 'Yes and no.'
The Good News: No, there is no limit to the number of attachments you can include in a 3.1 RecConnect email (unless you are opting to Schedule it - in which case you are limited to three (3) attachments). The RecConnect Results Email Options group provides three (3) external attachment fields by default. If you require more than three (3) attachments, then click the Add Additional Attachment button to add a fourth, fifth, sixth, and so on. Allowed File Types are: .bmp, .csv, .doc, .docx, .jpg, .pdf, .png, .rtf, .txt, .xls, and .xlsx
The Not-so-good News: Yes, there are likely size limits to the email, itself. While there is no limit to the number of attachments you can include in a RecConnect email (other than the Scheduling limitation of three (3), as noted above), be aware there is likely a size limit to the email, itself. Typically this is around 20 - 25MB per email, but size limits are set by individual email servers, both sending and receiving, so there is no single answer as to 'how big' an email can be. Emails that are too big to send will be rejected by your email server. Emails that are too big to be received will be rejected by your patron's email server. Email size limitations fall outside the scope of RecTrac. Refer to your Email Administrator for size limitations and recommendations at your Department