Fees only charged for the first day of a Pattern Reservation
RecTrac 3.1.10.31.00
Table of Contents
Problem
When I'm creating pattern reservations, why is it only charging fees for the first day?
Solution
This is happening because of the time-based settings on the fees. There are multiple time-based settings to choose from that would determine the frequency of fees charged; In this case changing to daily will charge the fees for any day there is a reservation.
Steps For Solution
- From the RecTrac main menu, go to the Management screen where the fee is linked.
- This could be at any of the linking levels, i.e Facility Management, Facility Class Management, Facility Location Management, ect…
- From the DataGrid, highlight the desired record.
- Click Change.
- Click on the Fees tab.
- Highlight the fee that is charged incorrectly.
- Click Change > Advanced Fee Change.
- Expand the Time-Based Settings group.
- Set the Time Count Type to Daily.
- Click Save to save the fee.
- Click Save to save the record.
Return to Global Sales and attempt another pattern reservation. This time the fee should be charged daily as expected.