How to Enter a Zip Code from England or Canada on a Credit Card Pin Pad during Manual Entry?
RecTrac 3.1.10.10.00
Problem
When taking phone orders from customers in England or Canada, we need to manually enter the zip code on the PayTrac Pin Pad. However, the England-based zip codes use Letters and Numbers and the Lane 3000 will accept only numbers.
Error Message
Invalid zip code
Solution
The England-based zip code should include three numbers along with letters. To input the English zip code, enter the zip code's three numbers followed by two zero's, to make five digits total. Example: PO16 7GZ would be 16700. As a alternative, you may be able to enter in 00000.
The Canada-based zip code should include three numbers along with letters. To input the Canadian zip code, enter the zip code's three numbers followed by two zero's, to make five digits total. Example: A2B 3C4 would be 23400. As an alternative, you may be able to enter in 00000.