How to Update Cash Drawer, Payment Type, User ID and other Information on a Receipt in RecTrac 3.1
Problem
How do you update payment information on a Receipt? We have some receipts logged as the wrong User ID and Date, and we need to change that.
Solution
The Transaction Update program allows you to change payment information on receipts. On the Standard VSI Design, go to Processing Ribbon Transaction Update.
The Update Receipt option can be used update User ID, Cash Drawer Number, Payment Date, Payment Type (i.e. Pay Code), and Payment Reference information on receipts for such circumstances as entering a payment on the wrong date, being logged in as the wrong User, etc....
When this option is selected, Cash/GL, Transaction History and Refund Records (if applicable) are updated to reflect the new information for purposes of reporting and transaction history. The system will always store the original Posting Date for the receipt.
Refer to Running the Transaction Update Program for complete step-by-step instruction.
Note: The functionality for updating the Payment Type is available in RecTrac 3.1.06.16 and later and is applicable to the following Payment Types only: Check, Cash, Journal and Miscellaneous.