3.1 Topaz Signature Pad 4x3 inch display unit freezing With Waivers
Problem
3.1 Topaz Signature Pad 4x3 inch display unit freezing With Waivers
Solution
Topaz Readers are not compatible with waivers within RecTrac 3.1. To resolve this issue, disable sending waiver text to the Topaz signature pad using the steps that follow.
1. Open Profile Assignments.
2 . Expand Signature Profiles, select the Signature Profile used for your Topaz hardware and then click Update.
3. Select "Do not send Waiver Text to Topaz" for the Waiver Display Option.
4. Click Save.
*This Kbase does not apply to the Topaz, TL462 SingleLine LCD 1x5 Pad, USB