3.1 Koamtac scanner is not reading a barcode from RecTrac
Problem
After walking through the Koamtac setup documentation, I can scan a non-RecTrac barcode and it reads the value into my mobile browser. When I scan a RecTrac barcode, it does not read the value. The unit emits 3 beeps when it reads a barcode from RecTrac, but nothing else happens.
Solution
Ensure your barcodes are at least three (3) digits in length. Koamtac requires a minimum of three (3) digits on the barcode. If using the device to scan Access Control Tickets, POS Tickets, etc., you may need to "sell" 100 of them in RecTrac in order to generate a barcode of sufficient length. For example, if you're selling Access Tickets, you'll need to sell 100 $0.00 tickets in RecTrac to ensure the barcodes going forward will meet the 3-digit requirement.