3.1 Firewall port for PayTrac hardware Lane 3000 and Link 2500
Default Subject
Problem
When setting up the Lane 3000 and Link 2500 credit card readers, we are not being prompted for an Activation Code. We have port 443 open on the firewall but the communication is not working. |
Solution
The Lane 3000 and Link 2500 use port 9001 so the firewall must allow that access out to the internet. The Lane 3000 can be configured to use port 443 if necessary. Please see the Lane 3000 documentation. The RecTrac server will also need to access https://finix.live-payments-api.com/ port 443 from RecTrac server to complete credit card sales.
Steps For Solution
Check firewall configuration and allow credit card units to access the internet on port 9001