MMF Cash Drawer Error: Device Descriptor Request Failed
RecTrac 3.1.10.17.02
Table of Contents
Problem
I cannot assign a COM Port to my MMF drawer because I am getting the below error message.
Error Message
Device Descriptor Request Failed
Solution
You will need to disconnect the power and the USB from the drawer. Then plug in the power, wait 10 seconds, and then plug in the USB.
Steps For Solution
- Disconnect the power and USB cable from the MMF drawer.
- Reconnect the power.
- Wait 10 seconds.
- Reconnect the USB.
You should now be able to assign a COM Port to your MMF drawer without receiving the above error message.