Problem
If a RecTrac 3.1 user forgets their password, how can they reset it?
Solution
RecTrac 3.1 users are able to reset their own password as of release level 3.1.04.23.
Setup
1 - Go to Management > System Management > User Management.
2 - For each User record in the DataGrid, add an email address. This is a requirement for being able to use the Password Reset feature.
Use
1 - If the user has forgotten their password or wants to reset it, click the Reset Password button on RecTrac 3.1 Login screen.
2 - Enter the email address associated with the account.
3 - A Reset Code gets sent to that email address. This code can be used once only.
4 - In the same browser window, the user will be prompted to enter the Reset Code from the email they just received. Then they enter a new password and re-type to confirm it.
5 - Click Continue.
6 - User can now login with their new password.