RecTrac 3.1 Custom Global Sales Area 1 Screen Design Not Loading
Problem
In RecTrac 3.1, we have a custom Global Sales Area 1 processing screen design, but it is not loading in Daily Processing. It is loading the correct custom screen linked at the Default level but once a new one is linked at a user/workstation/other level, it reverts to VSI screen design default.
Solution
In order to display a custom Global Sales Area 1 processing screen design, you must create a Global Sales Frame.
1 Go to Management > System Management > Screen Management [Group] > Processing Screen Management.
2 Once in this program, click Add.
3 For the Base Screen, select Global Sales Frame.
4 For the Design, select the Screen Design profile you would like to show.
5 Click Continue. On the Processing Screen Update menu, there is no need to edit.
6 Click Done.