Cannot Issue a Scholarship due to Error Message in 3.1
Problem
We are trying to use the Family Member Scholarship Maintenance program to issue a Scholarship to a family member. The system pops this message:
An Error Occurred: You cannot post scholarship amounts to a Scholarship not setup to deduct from the member.
What does this mean?
Solution
It means your Scholarship Code is set up as an 'All Members / General Use' Scholarship and not a Scholarship designed to be used by single family members.
Go to Scholarship Update and ensure the Deduct Usage from Member Balance option is enabled for the Scholarship you are trying to issue. This option determines whether the Scholarship can be issued to Family Members or whether it is an 'All Members / General Use' scholarship.
Upon returning to Family Member Scholarship Management, you should be able to issue the scholarship as desired.
See Also: Topic Doc - RecTrac Scholarships for further information.