10.3 and 3.1 Is it possible to do a Code Conversion for User IDs in RecTrac?
Problem
Is their way to change a username in RecTrac without creating a new account for the staff person? I did not see an option under user management and the code conversion did not have an option.
Solution
There is no Code Conversion for Usernames/User IDs in RecTrac. The reason for this is that every transaction processed in RecTrac, is attached to a username, If a Username were changed from the backend, then the links to all its receipts would be broken and you would no longer be able to search or report on them.
Your best option is to clone the User ID, ensure the new User ID gets linked to the same profiles as the old one, and then set the old one to 'Inactive.'