RecTrac 3.1 - When previewing a .pdf, users go to the RecTrac login screen
Problem
When attempting to preview a PDF document in Rectrac, such a receipt or report, opening the file opens a new browser page with the Rectrac sign in screen.
Solution
Ensure you have the proper Base HRef in your RecTrac_1 Interface Parameter.
1. In RecTrac, go to Management ribbon System Management Misc Management group Interface Parameters Management.
2. Highlight/select the Rectrac_1 record code and click Change.
3. Make sure that the Base HRef is correct. It should be 'http://<Your RecTrac Server Name>:4180/wbwsc/client.wsc/'
4. Save your changes and exit back to the main menu.
5. Have your users attempt to preview .pdfs again.