Prevent Patrons from Overriding or Editing Fees on WebTrac
RecTrac 3.1.10.17.02
Table of Contents
Problem
I just recently noticed that on WebTrac patrons have the ability to adjust a fee on a punch pass that is set for 10 personal training visits to whatever amount they want. We offer 1 and 5 visits that appear to be set up the same way, but you cannot change the fee on them. What am I missing?
Solution
Locate the item and fee that patrons shouldn't be able to update and click Advanced Fee Change. Under the Fee Override Settings group and change all fields to Override With Rights/Matching Codes or Deny. Patrons should no longer be able to adjust these fees.
Steps For Solution
- Navigate to the management screen of the item experiencing the issue.
- Highlight the item from the DataGrid.
- Click Change.
- Click Fees.
- Highlight the fee from the DataGrid.
- Click Change > Advanced Fee Change.
- Expand the Fee Override Settings group
- Change all fields in this group to either Override With Rights/Matching Codes (to allow staff with matching permissions codes to override) or Deny (to prevent anyone from overriding)
- Click Save to save the fee.
- Click Save to save the record.
Now when your WebTrac patrons add this item to the cart, the fee on this item will no longer have the ability to be adjusted.