Use the Kiosk Profile Update screen to configure RecTrac for use of Kiosk mode. Kiosks are available for visit processing.
Core Information
Kiosk Features (SAProfileDetails_KioskFeatures)
Select the kiosk functions that you wish to enable for this profile.
- Visit Check-In - The kiosk will process visit check ins.
Session Timeout (Seconds) (SAProfileDetails_KioskSessionTimeout)
Enter the number of seconds until this kiosk session times out due to inactivity by the user. When the session ends, any partial transactions are lost and the kiosk returns to its beginning page.
DeleteSession Timeout Warning (Seconds Remaining) (SAProfileDetails_KioskSessionTimeoutWarning)
Enter the number of seconds before session timeout (i.e., 6 seconds) that your kiosk should display a count down warning to the user. This warning enables a choice of resuming that session (i.e., when more time is necessary), and ending that session (i.e., for walk away situations).
DeleteReceipt Copies (SAProfileDetails_KioskReceiptCopies)
Select a value from zero (0) through 15. The value you select is the number of copies, per receipt generated, that will print for transactions completed for kiosk(s) assigned this profile. For example, if you select '2,' then the kiosk will print two copies of each receipt generated.
DeleteVisit Check-In
Visit Location (SAProfileDetails_KioskVisitLocation)
Select the Facility Location to associate with all visits processed through this Kiosk profile. Associating visits with specific locations is helpful for visit reporting and analysis. For Example: You have a Rec Center, a Pool, and a Golf Course. You process kiosk visits at all three (3) locations. When setting up your kiosk profiles, you would link the Rec Center Location Code to your Rec Center kiosk profile, your Pool Location Code to your Pool kiosk profile and your Golf Course Location Code to your Golf kiosk profile. This allows for more accurate reporting of visits at each location.
Facility Locations are maintained in Facility Location Management.
DeleteValid Pass List (SAProfileDetails_KioskValidPassList)
Select the Pass Code(s) you want this Kiosk profile to accept as valid when processing patron visits. Include any/all Regular and/or Punch Pass Codes for which visits will be allowed. Omit from this field any Pass Codes (Regular and/or Punch) that you do not wish to allow visits via this profile. For Example: You have a Rec Center and a Pool. Members with a RecCen pass can visit the Rec Center. Members with a POOL pass can visit the pool. Members with a GOLD pass can visit either facility. When setting up the Visit profile for the Rec Center, you would enter 'RecCen' and 'GOLD' in this field. Any member with a RecCen or GOLD pass would gain entry via this profile. Any member attempting to gain entry to the Rec Center with a POOL pass, however, would be disallowed because 'POOL' is not on the list of Valid Pass Codes for this profile.
Pass Codes are maintained in Pass Code Management.
DeleteDaily Pass List (SAProfileDetails_KioskDailyPassList)
Click the Picklist icon to select the Daily Pass Code(s) you want this Kiosk profile to accept as valid when processing patron visits. Omit from this field any Daily Pass Codes that you do not wish to allow visits via this profile.
Daily Pass Codes are maintained in Pass Code Management.
DeleteSelect First Valid Pass? (SAProfileDetails_KioskSelectFirstPass)
Select this option to have the system automatically use the first valid pass it finds when a member swipes into your facility. For Regular" and "Punch Pass" swipes the system looks at the Valid Pass List field. For members with one (1) pass only that pass will be selected every time. For members with multiple memberships the system will use the first valid pass it finds. The system cycles through passes in the order they're listed in the field and then checks rules to find the first valid pass. Refer to How First Valid Pass is Determined for further information.
- When Select First Valid Pass is enabled your kiosk does not give members the option to select a daily pass during check in. Kiosk will take a valid pass holder to any processing prompts (such as please specify your visit reason) then to checkout.
- When Select First Valid Pass is disabled and a valid pass holder swipes in they get the option to choose their member pass or a daily pass.
Use Household Check In Option? (SAProfileDetails_KioskUseHouseholdCheckIn)
Select this option to use the Family Visit Swipe screen when processing visits. When processing visits with this option selected a screen showing all family members in the household will display when any one family member swipes in. Once the Multi Family Member Pass Visits screen displays the clerk can select to swipe in additional family members. Once all applicable family members are set to swipe-in click Continue to complete the visits. A separate visit will be processed for all family members set to swipe in. When opting to swipe in the Multi Family Member Pass Visits screen provides you the option of updating visit counts visit fees visit purpose and swipe outs if applicable. These options are determined by Pass Code in Pass Management.
Leave this option de-selected to skip the Multi Family Member Pass Visits screen and process visits by individual member.
Note: This feature is NOT "Family Passes" (i.e. Primary and Secondary pass codes) as defined in Pass Management. "Family Passes" and Use Family Member Swipe-In Logic are two separate entities.
- "Family Passes" allow you to sell/renew Passes to everyone in a household in a single transaction.
- Use Family Member Swipe-In Logic (this option) allows you to process visits for all members in a household who hold a valid pass. Passes do not have to be "Primary" or "Secondary;" they can be any valid Pass Code in your system.
Enable Manual ID Entry in the Kiosk? (SAProfileDetails_KioskAllowManualEntry)
The default setting is disabled, with no Membership Lookup functionality available within this kiosk. In this scenario, members MUST have his/her physical membership ID in order to use this kiosk. In this scenario, your staff will use RecTrac to check these members in through another line.
Enable to allow a manual membership lookup option at this kiosk. Use when it's commonplace for your members to arrive without their physical membership ID on them. Members are accustomed to giving you their Membership ID.
- When enabled, a Membership lookup button displays on the kiosk's idle screen.
- The Member Lookup screen opens with the kiosk's on-screen keyboard. The member can enter his/her membership ID (they can NOT lookup names, or other like information as your staff would within RecTrac) and may proceed with kiosk use. What the member must enter, depends on how the Swipe Option of the ID Swipe Profile is set to which is commonly a Cross Reference or Member ID.
Visit Purposes (SAProfileDetails_KioskVisitPurposeList)
Select Visit Purpose code(s) you want available from this Kiosk profile. When swiping into the facility to which this profile is linked, patrons can select the reason (or purpose) for their visit from the codes entered here.
Notes: Ensure the Allow Updates of Visit Purpose? option is enabled for the Pass Code(s) for which you wish members to select visit purposes. In the VSI Default Design this setting is maintained in Pass Code Maintenance • Core Continued tab • Visit Options group. Your setup may vary.
A Visit Purpose field exists on the Pass Code as well. If tracking Visit Purpose the valid Visit Purpose Codes for that Pass Code must be entered in that field.
Example 1: You have 10 Visit Purpose codes linked to your Visit profile here. Of those 10 only two (2) are allowed for your Non-Resident Pass Code. You would enter those two (2) Purposes in the Visit Purpose Picklist on the Non-Resident pass. When allowing Update of Visit Purpose the two (2) codes listed in that field will be the only options allowed at swipe in. The other eight (8) options will not appear for that Pass Code.
Example 2: You have 10 Visit Purpose codes linked to your Visit profile here. All 10 are allowed for your Non-Resident Pass Code. You would link all 10 here and to the Non-Resident pass. When allowing Update of Visit Purpose all 10 options will appear for that pass.
To have Visit Purposes appear on reports link a Question to your Pass Codes.
Question Code=Visit. Field Code=VSI Function - Pass Visit Purpose.
The question can be linked anywhere in your hierarchy (i.e. to the Pass itself to the Pass Category Code or Sub-Code or to the Pass Module).
Visit Purpose codes are maintained in System Code Management. Code = Visit Purpose.
DeleteRequire Visit Purpose (SAProfileDetails_KioskRequireVisitPurpose)
Select this option to require a Visit Purpose from the patron at the time swipe-in/entry to your facility. When selecting this option, ensure the Visit Purpose List field contains at least one Visit Purpose code.
Note: Ensure the Allow Updates of Visit Purpose? option is selected for the Pass Code(s) for which you wish members to select visit purposes and that the Visit Purpose List field on the Pass Code is populated with the appropriate Visit Purpose Codes. In the standard VSI Default Design these settings are maintained in Pass Code Maintenance • Core Continued tab • Visit Options group. Your setup may vary.
Visit Purpose codes are maintained in System Code Management. Code = Visit Purpose.
DeleteAllow Multiple Visit Purposes (SAProfileDetails_KioskMultiVisitPurpose)
Select this option to allow patrons to select more than one (1) Visit Purpose code when swiping into/entering your facility, if desired.
Note: Ensure the Allow Updates of Visit Purpose? option is enabled for the Pass Code(s) for which you wish members to select visit purposes and that the Visit Purpose List field on the Pass Code is populated with the appropriate Visit Purpose Codes. In the standard VSI Default Design these settings are maintained in Pass Code Maintenance • Core Continued tab • Visit Options group. Your setup may vary.