Issue Key | Issue Summary | Customer Note |
RT31-14618519501 | Custom Installment Billing currently allows for the inclusion of non-standard fees in billing, including deposits, which nullifies the ability to utilize standard tools and accounting built into the application for these non-standard fee types |
When using Contracts and creating a custom billing schedule, the application now will only display Standard Fees when creating the billing schedule. Deposit fees and other non-standard fee types are excluded from custom billing schedules. This resolution ensures the proper maintenance of financial accounting and processes associated with Deposits and other non-standard fee types not relevant to Installment Billing. |
RT31-14618519387 | When performing a Pattern Facility Reservation, the Copy Answers functionality is not working |
Enabling the Copy Answers toggle during the Pattern Facility Reservation workflow now copies the answers to all line items of the Pattern Reservation. |
RT31-14618519322 | Copy Answers toggle is not being returned to the default setting between adding items to the cart on a single transaction, resulting in the automatic applying of incorrect answers to subsequent items within the same receipt |
When adding one or more items to the cart, the Copy Answers option now is scoped to the individual Add to Cart process. Subsequent items being added to the cart on the same transaction will require questions to be re-answered and the Copy Answers toggle to be re-selected, if applicable. |
RT31-14618519311 | Add the removal of orphaned SAContext data to the Session History Delete scheduled event program |
An update made to the Session History Delete scheduled event removes session context data from the database when the corresponding session no longer exists. |
RT31-14618519349 | Installment Billing for Contracts is calculating fees incorrectly when a fee charged at the time of reservation subsequently is removed |
Installment Billing and other RecTrac processing programs that calculate fees for an item (e.g. Contract Facility Reservation) now appropriately exclude fees that have been deselected after the initial item (e.g. Reservation) date. |
RT31-14618519383 | Negative amounts showing on Facility Contracts in the detail values [ContractItemsOverview] |
When using Contracts and generating Contract Documents, the application now correctly calculates Contract totals and deposit totals. Document generation will display the correct totals when using related database value codes, e.g. [ContractItemsOverview]. |
RT31-14618519384 | Contract Fee information on a Contract Document displays incorrectly |
Corrected Contract Fee information to ensure the Fee fields display the correct values when created in a Contract Document. |
RT31-14618519189 | Copy Answers does not work with Multi-Facility Pattern Reservations |
The Copy Answers logic for questions prompted during a Pattern Facility Reservation now correctly handles multi-facility Pattern Reservations. Previously, invoking the Copy Answers toggle for a multi-facility reservation would copy the answers correctly across the facilities except for Pattern Reservations. Now, invoking the Copy Answers toggle copies and retains question answers across all facilities and reservations in the Pattern. |
RT31-14618519385 | Add the ability to include Fee Details in Contract Documents | Contract Documents now enable the inclusion of a detailed fee breakdown for each reservation in the Contract. A new database value code of "Contract Fees Detail" now is available for insertion into a Contract Document. When added to the Contract Document, this database value code will be replaced by a fee detail breakdown that includes the Fee Description, Fee Amount, Discount, Quantity, Time Count, and Net Fee for each reservation. |
RT31-14618518890 | Add the ability to include PayTrac fees, allocated by %, to each GL Distribution line item when running a GL Distribution Report | For customers utilizing the PayTrac Credit Card solution, the application now enables the inclusion of PayTrac fees on a custom GL Distribution Report when run from the PayTrac Dashboard. When creating a custom GL Distribution Report, a new field called "PayTrac Fees" now is available for addition to the report. This field will display the fees associated with a PayTrac credit card transaction. PayTrac fees are allocated to each GL Distribution record based on percentage of overall transaction amount where the GL Distribution records are created with a credit card pay code. PLEASE NOTE: The "PayTrac Fees" field will return values only when a report is run from the PayTrac Dashboard. Reports run directly from the Report Output Listing or the GL Distribution Report screen will not include PayTrac fee values. |
RT31-14618517979 | Log Entries changed from the Combination Log Review tab did not change permission codes or material resources |
When changing a log on the Combination Log Review screen, the permissions, asset IDs, and material resource codes now update correctly based on the changed values. |
RT31-14618517970 | MainTrac 3.1 does not have the option to sort the Fixed Asset Report by Permission Code |
The option to sort or subtotal by Permission Code is now available for the summary version of the MainTrac Fixed Asset Report. |
RT31-14618519506 | Add the ability to skip Rule Checking for Pattern Facility Reservations in RecTrac | The application has been updated to allow for skipping rule checks when performing Pattern Facility Reservations in Global Sales. A new field has been added to the Global Sales Area 1 screen for Skip Rule Checking. By default, this field is hidden and set to a value of No. To enable this feature, a custom Global Sales screen must be created, and the Skip Rule Checking field on the Global Sales Area 1 screen must be set to a Field Status of "Updateable." Once enabled, when performing a Pattern Reservation in Global Sales, a new toggle displays for Skip Rule Checking. Enabling this toggle during the Pattern Reservation process ensures that no rules are checked for the reservation, in turn expediting the reservation process. This functionality is for Global Sales Facility Reservations only and currently is not available when processing Pattern Reservations from the SuperGrid. |
RT31-14618519423 | Notify WebTrac patrons of a multi-session situation upon patron login | A prompt has been added for WebTrac patrons to help prevent household session conflicts during competitive registration events. With this change, if a household user attempts to log in to WebTrac while another member of that household has an existing active session on another device, the user is prompted to confirm that they wish to take over the existing session. This prompt also provides the user with: 1) The options to continue or cancel their login. 2) Information on the existing session's last active date/time as well as the number of items currently in the cart on the existing active session. |
RT31-14618509818 | Search criteria context is frozen when navigating between two search.html pages, even when re-searching on the page to which user has navigated |
Modified WebTrac search to no longer use the previous search cache when navigating to a different search page for the same module. No changes were made to the search filters. |
RT31-14618518493 | Topaz Signature Capture breaks pass printing during pass sales | Addressed the RecTrac-VIC regression error "You can only run one Routine per SubSession" that would prevent ID Card pass printing (and other hardware interactions) from working properly when the RecTrac sub-session interacted with hardware via VIC prior to the pass printing routine. Notable hardware interactions that could cause this behavior included Topaz Signature Capture, credit card processing via CardConnect CCPanpad (not BOLT) pin pads, and webcam photo capture via VIC. |
RT31-14618518541 | Quarterly Installment Billing Template Bug - 3.1.10.10.00 |
Fixed bill creation loop for quarterly billing frequency. |
RT31-14618518701 | Zip Code Address Check is creating incorrect address entries for customers on WebTrac |
WebTrac Address Check now functions properly when the Zip Code option is enabled and multiple Address records exist with the same zip code and different cities. |
RT31-14618518704 | Extra reads on the SABlobFile table when printing credit card authorization receipts |
Made backend performance changes to Credit Card Authorization Receipt printing methods to improve the database table read efficiency. |
RT31-14618518725 | reCAPTCHA error message cluttering log files |
Unnecessary reCAPTCHA messaging no longer writes to the web.server log file. |
RT31-14618518728 | High reads on the SAPhone table in the Hosted environment |
Refactored code for database calls on non-primary phone numbers to minimize high database reads on the SAPhone table. |
RT31-14618518784 | CreateGeneralLedger.p - Fix incorrect exclusive-lock for lines 1376 and 1552 |
Refactored Create General Ledger program code to improve and limit lock wait timeout incidents. |
RT31-14618518788 | LoginSessionID - Change the 'for each' exclusive-lock lines |
Refactored Login program code to improve and limit lock wait timeout incidents. |
RT31-14618518791 | Customer Web Registration - Error in log file BufSAACHBatchDetail already exists with ACH Batch Number 823 ACH Line Number 174. (132)<br /><br />create-ach-hist business/ACHFileCreate.p | Refactored code for WebTrac E-Check payments to improve the creation process of the ACH detail line when WebTrac is under a heavy load. |
RT31-14618518792 | Update Interface Parameter Error |
Refactored process by which Session information is updated to improve efficiency during times of high database traffic. |
RT31-14618518796 | Under load, lock wait timeouts for Procedure: 'Business/SessionEnd.p' Line:868 |
Refactored code in the Session End programs to improve and limit lock wait timeout incidents. |
RT31-14618518802 | WebSearchOutput Lock wait timeout |
Corrected issue for activity availability update so that, if the cached record is being created and updated simultaneously, one assignment will finish instead of receiving a lock wait timeout error. The duplicate record then is deleted. |
RT31-14618518826 | Excessive reads on static file config.ini - Every WS request checks this file, which could affect overall performance under load |
Removed excessive read calls on the config.ini file. |
RT31-14618518827 | No SAReceipt record is available - (91) error during WebTrac checkout |
Fixed (91) error, No SAReceipt record is available, which occurred during WebTrac checkout. For example, a WebTrac patron that has multiple browsers open (i.e. Chrome and Firefox) and is logged into multiple sessions could encounter this error during checkout. This change will bring the patron to the WebTrac start page as well as provide a message that their session has expired. |
RT31-14618518865 | Clean up the use of exclusive-lock in the Webcheckout program |
Refactored code in the WebTrac WebCheckout program to improve and limit lock wait timeout incidents. |
RT31-14618518866 | Remove Stream option for WebTrac Reports - Invalid character in numeric input J. (76) - HouseholdCalendar.p |
Removed the Stream option for WebTrac Reports, with the exception of the league schedules. WebTrac reports will be emailed to customers when run. |
RT31-14618518867 | WebTrac Registration - QUERY-OPEN for query requires a previous QUERY-PREPARE. (7312)<br /><br />Build-SAHousehold business/BuildHousehold.p at line 1619 | Refactored code on the WebTrac BuildHousehold program to improve log messaging. |
RT31-14618518871 | Message in event server log file - (Procedure: 'business/getnsport.p' Line:170) NS 4032 |
Removed an unneeded log message. |
RT31-14618518872 | Log file clutter: Webgraphical caching makes too many log entries too often |
Refactored log messaging on WebTrac Graphical Cache program to remove unnecessary writes to the log file. |
RT31-14618518873 | Reduce ticket sale speeds for non-serialized tickets when a large number of serialized tickets exist |
Modified code to reduce the number of records that are read on the PSSerialTicket table during a WebTrac sale for non-serialized tickets. |
RT31-14618518876 | WebTrac Search Parameters passed in the browser are not retained when paging to a second page of results |
Added functionality to allow independent searching for a subtype on WebTrac without needing to also specify a type. |
RT31-14618518907 | Narrow transaction scope when creating Availability Cache records |
Narrowed transaction scope with WebTrac activity search as it relates to updating the section availability. |
RT31-14618518962 | Do not perform WebTrac search if no search filters are passed in the URL regardless of Search=Yes |
Modified WebTrac search for the Activity and Global modules to require the selection of least one filter before returning results. WebTrac patrons now will receive an application message prompting them to supply a filter following the attempt of an unfiltered search. |
RT31-14618518994 | High reads on the SAControlAccountHistory table |
Improved efficiency on Touch POS and reads on the SAControlAccountHistory table. |
RT31-14618518995 | Possible to have SAControlAccountHistory records lingering in limbo that are not fully used |
Resolved issue where combining a positive sale open ticket and a negative sale open ticket yielded a limbo Control Account record. |
RT31-14618519021 | Move empty WebTrac Activity / Global search check from the back-end to the front-end to eliminate calls to the back-end for open searches |
Refactored code for WebTrac Activity and Global searches to validate that at least one search filter has been selected before sending the request to the database. |
RT31-14618519054 | RequestStart.p Transaction Scope |
Transaction scope changes to requeststart.p. |
RT31-14618519083 | WebTrac Registration - No SAPaymentType record is available. (91) | Fixed error No SAPaymentType record is available. (91), which could be encountered when a WebTrac patron had multiple WebTrac sessions open during the processing of an E-check payment. |
RT31-14618519140 | Modify receipt logic to not print authorization receipts during WebTrac transactions |
Modified receipt logic to not create an authorization receipt for WebTrac credit card sales. |
RT31-14618519154 | Revise code in WebTrac routine programs to adhere to best practices |
Revised code in WebTrac routine programs to adhere to best practices. |
RT31-14618519163 | WebTrac SubType filter is displaying SubTypes whose Parent Type is not enabled for WebTrac |
WebTrac Subtype filter now displays only those Subtypes whose Parent Type is enabled for WebTrac. |
RT31-14618519173 | Duplicate SAContext Records being created for WebTrac Search |
Fixed issue causing the creation of duplicate SAContext Records for WebTrac Search. |
RT31-14618519202 | Waivers configured for eSignature and Print Once Per Receipt are prompting for each enrollment and printing multiple times for WebTrac transactions |
Fixed WebTrac receipt waiver when configured for eSignature and Print Once Per Receipt. Previously, the receipt would be created with multiple / duplicate waiver details. |
RT31-14618519230 | When running WebTrac in an iFrame, user is not redirected from PlugNPay back to WebTrac |
Fixed WebTrac when running in an iFrame to properly redirect the user to the WebTrac confirmation page after a successful sale. |
RT31-14618518153 | When Shopping Cart already contains items -Set Contract is prevented while not clearly showing user the inviability of this workflow |
Global Sales now presents the user with an error message when user attempts to set the Contract with items already in the cart. |
RT31-14618518464 | Unable to access Touch POS due to "**temp-params already exists with 123456" error (132) |
Addressed "**temp-params already exists with 123456" error (132) for users accessing Touch POS if two or more buttons have the same ParentID. |
RT31-14618518576 | VSI VIC 3.1.8 release | VSI VIC 3.1.8 has been released and includes the following changes: 1. Component PdfPrintingNet.dll has been updated to version 4.10.8.0; 2. Code signing certificate has been updated for the VSI_VIC_Setup installers Digital Signature; 3. Modifications made to handle Chrome/Edge v98 (and higher) preflight requests that result in duplicate VIC requests. These duplicated requests can cause duplicate receipt printing and other unintended outcomes with VIC-hardware interactions. VSI VIC is designed to automatically update on client workstations. Clients running VSI VIC 3.1.7 should update to 3.1.8 within 5 minutes of RecTrac_3.1.10.10.03 update script completion. |
RT31-14618518644 | 3.1.10.10.00 and 3.1.10.10.01 update script edits VIC registry key, which breaks VSI VIC auto update | Modified RecTrac Setup.exe script to check and correct (if necessary) the VIC_URL and VIC_DIR string's data values in the registry key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\VSI3\VIC. The VIC_URL string is used for the VSI VIC automatic update process. Previously, the RecTrac 3.1.10.10.00/.01 update inadvertently adjusted the string data values, which could affect the automatic update process for VSI VIC. |
RT31-14618518211 | Add Access Code to History Purge | History Purge now requires Access Code validation before entering the program and processing purges. This additional safeguard helps to prevent users from unknowingly purging important data. |
RT31-14618518315 | 3.1 Modifier Update button does not work in Touch POS | The code has been updated to enable the updating of a main item's modifiers in Touch POS. Also, the code has been updated so that, upon removal of the main item with modifiers in Touch POS, the main item's accompanying modifiers also are removed. |
RT31-14618518342 | Customer last name is getting cut off on household import |
Organizations or persons with a last name exceeding 20 characters now will successfully import the whole name into the SAPerson.LastName field via Household Import, with the character limit specified in the Household Import Template. |
RT31-14618518363 | Multiple criteria linked to a fee are not checked in "Order" specified |
Fixed the functionality of the criteria Order Number field to ensure evaluation by the defined order, rather than the order in which the criteria were added. |
RT31-14618518364 | Do not create messages in criteria programs when not needed |
Modified criteria checking programs to not build unnecessary messaging. For example, the criteria checking program now will not create messaging for criteria linked to fees. This change will modestly improve processing perfomance during sales. |
RT31-14618518365 | Enable archiving of Facility reservations that are "removed" |
Facility reservations added to the cart and then removed now will be automatically archived. The availability check also was improved to decrease processing time for large Facility reservations. |
RT31-14618518403 | Do not allow archiving records at a future date |
An error now will display when running the archive record process if the Begin Date or End Date is set to the current date or a future date. |
RT31-14618518404 | Change to improve fee calculation performance |
Code refactoring has improved processing time for Facility pattern reservations. |
RT31-14618518415 | Allow Archive Program scheduling | The Archive Records program under Facility Management > More > Archive Past Reservations now can be scheduled as a recurring event. Customers that process many Facility reservations should schedule the Archive Program to run at routine intervals (eg. weekly or monthly) to archive past reservations. Archiving historic Facility reservation records will improve performance when processing new reservations. |
RT31-14618518432 | Contracts are not staying set when adding to the cart |
The code has been updated so that Contracts will remain set when using pick list filters in Global Sales DataGrids. |
RT31-14618518499 | 3.1.10.10.00 Installment Billing defect with Specific Start Date on **/01/22 and Billing Date of the 1st starting in the following month |
Fixed Installment Billing option to start on a specific date and in turn properly create the first bill. Before this change, the Installment Billing option extended the first bill by one month. |
RT31-14618518502 | Scheduled Events not always running at defined dates |
Scheduled Events now will run at the correct date and time when a Site Code is linked to the user creating the event. Resolved issue with time and date conversions for a Site Code with a time zone selected. |
RT31-14618518538 | Do not clear Help Cache during updates |
The code has been updated to prevent Help Cache deletion during an update installation for hosted clients. |
RT31-14618518241 | After updating to 3.1.10.10.00, users no longer are able to update fee quantities in processing prompts for Rentals (as well as other modules) |
A previous change caused the inability to update the fee quantity in some situations. That change has been reversed and fee quantity now can be updated when configured to allow quantity updates. |
RT31-14618518264 | Cloned touch buttons are deleted from all touch layers even when user intends to delete it from just one layer |
Corrected issue of duplicately named touch buttons when cloning. This resolution will correct disappearing "cloned" touch buttons. Previously,if one of the buttons from another layer got deleted, the same button from other layers also would be deleted. |
RT31-14618518269 | MainTrac Work Order Management: Update status button does not show all options to update a work order |
All applicable statuses now show correctly when using the MainTrac Work Order Management Update Status function. |
RT31-14618518258 | Patrons are unable to submit Contact Us Form on WebTrac in 3.1.10.10.00, as reCAPTCHA is not displayed on the page |
Resolved an issue where the WebTrac Contact Us page was not loading correctly due to a missing WebTrac Parameter Profile field value. |
RT31-14618518279 | Refund Interfaces that include Household ID in refund record exports all zero's (000000000) for the household ID instead of the actual household ID |
The code has been updated so that the Loudoun refund file generated through Refund Interface contains the proper Household ID. |
RT31-14618518230 | Rule Sets Linked to Seasons break in 3.1.10.10.00 |
Resolved issue with linking Sets to the Season Code level and those Fees/Rules/Questions not being applied to the items being purchased. |
RT31-14618518220 | Social Media Icons missing in WebTrac after 3.1.10.10.00 update |
WebTrac now will properly display social media icons in WebTrac Next Gen Interface. |
RT31-14618518278 | Unable to sell Payroll Deduction IB Passes - Error ** No IB Default Table record is available. (91) |
Corrected error, ** No IB Default Table record is available. (91) when adding an item to the cart after setting it up for payroll deduction installment billing. |
RT31-14618518291 | Work Order Management yields an error when editing after status update |
Resolved issue with MainTrac Work Order Rejection Codes that could lead to an error in updating the record. |
RT31-14618518019 | Unable to cancel on WebTrac when E-Signature is set up |
The code has been updated so that items that used E-Signature in WebTrac together with a Cancelation reason question can be cancelled successfully. |
RT31-14618518018 | WebTrac search results are returning max results as activities rather than sections |
Corrected WebTrac activity search results where it was returning results based on activities rather than sections. |
RT31-14618517977 | League language codes mistakenly overwritten |
Overwritten league language codes have been fixed and reverted back to the correct phrases. |
RT31-14618517808 | PayTrac card-present authorization receipts should show the charged service fees |
PayTrac card-present (Retail) credit card authorization receipts will now itemize and display the service fee amount along with a note stating "A Service Fee has been applied to this transaction." |
RT31-14618517802 | DB Utilities - Update Interface Parameter Creates wrong Interface Type for WebTrac |
Fixed RecTrac utilities program to properly update interface type to WebTrac when updating or adding a WebTrac interface parameter record. |
RT31-14618517795 | ACH File being rejected by bank |
Corrected totals and record count getting doubled when processing an ACH file recreate from batch details. |
RT31-14618517782 | PayTrac Dashboard issue involving Disputes |
The PayTrac Dashboard, as well as the Settlements Report from the Dashboard, now incorporate disputed transactions for improved visibility into daily settlements. |
RT31-14618517773 | Multiselect filter improvements | The multi-select widget in a DataGrid now performs a "Contains" filter instead of a "Begins" filter when manually searching within the combo box. |
RT31-14618517765 | Fix logic for PSServiceItem Update to support disabling Record Type via screen design |
Resolved a defect where the Point of Sale Service Item "Record Type" field could not be disabled via Screen Management. |
RT31-14618517750 | Household Trial Balance needs to show 0.00 balance Households (audit requirement to track balances by household and family member) |
Added a report option to include households with a $0 balance. This option is only applicable for users whose Trail Balance Type is one of the "Global HH Net Balance" options and whose Min/Max Balance range spans $0.00. |
RT31-14618517747 | AR Brochure Sunnyvale - Hard Codes (Levels) do not show for some programs | The AR Brochure SU2 has been modified to include the Level from the Short Description when a Multi-Age rule is linked to the section. |
RT31-14618517725 | Renewal from touch screen closes Touch POS and causes items to get stuck in cart |
Renewals now work properly for touch screens. |
RT31-14618517724 | Ticket Begin Event Time shows as seconds, not actual time (IE 8:00PM shows as 72000 seconds) |
The correct time format of (HH:MM am/pm) now is displayed on tickets purchased on WebTrac. |
RT31-14618517711 | When cloning an activity and adjusting the year, an error displays stating that the clone process can't complete because it's in conflict with the same activity code / season / year |
Cloning an activity and adjusting the year will no longer result in an error, even if the section has the same code and season. |
RT31-14618517666 | CYMS Staff Management DataGrid Record Status Selection List Blank |
The Record Status column filters in the CYMS Staff Management and CYMS Provider Management DataGrids now display the appropriate filter values and can be used to limit the DataGrid results by the status of the CYMS Staff or CYMS Provider. |
RT31-14618517665 | Household Pay Code Audit Report errors out when refund is only transaction for a pay code in the date range (calculating negative percent) |
Resolved a defect in the Household Paycode Audit Report where refunds in amounts greater than payments for an individual paycode yield an error when attempting to run this report. |
RT31-14618517619 | Update Browser tab favicon logo according to new Vermont Systems/RecTrac branding |
Vermont Systems favicons have been updated to reflect the current Vermont Systems and RecTrac logo. |
RT31-14618517605 | ** No weeks record is available. (91) Error when trying to download league schedule |
The code has been updated so that league or team schedules in WebTrac League Schedules can be successfully downloaded in any of the available formats. |
RT31-14618517604 | Checking the AutoComplete Transaction functionality for Visit Processing | The code has been updated so that when having the AutoComplete transaction set in the Visit profile, the AutoComplete toggle is On in the Visit screen. After performing a visit, the user is sent to the Payment screen. Note: If the Visit screen includes integrated Touch items and user wants to purchase multiple items, the toggle can be set manually to Off to prevent automatic redirection to the Payment screen. |
RT31-14618517595 | Graphical Layout only showing rule violation on 1 ticket |
The code has been updated so that Venue Tickets are updated according to the availability on the graphical side. |
RT31-14618517584 | Max counts for enroll by day sections not combining regular enrollments with drop in enrollments |
The code has been updated so that Max enrollment is cumulated between Drop ins and Enroll by Day for activities that have Drop ins and Enroll By Day set. |
RT31-14618517583 | WEBPREADDTOCART - Trip Head Count field value won't change from zero to "field value" to which it's been set (in this case, 1) |
On WebTrac, the trip head count now has a default value of "1" instead of "0." |
RT31-14618517582 | Inventory Posting Reductions not included in GL Distribution Reports when 'Create GL Entries' toggle is active | Inventory Posting Reductions are now created correctly and included in GL Distribution Reports when the 'Create GL Entries' toggle is active. |
RT31-14618517581 | Max player option for League doesn't function |
Limiting the max players for a league now works as expected. |
RT31-14618517574 | RecTrac Date Picker |
The maximum year for dates has been increased to 2199. The expiration date for passes now can handle up to 999 months. |
RT31-14618517552 | Receipt reprint DataGrid showing limited results |
The maximum number of receipts shown in Receipt Reprint has been changed from 1000 to 3000 to accommodate larger searches. |
RT31-14618517526 | Preventing Adv Fee Screen Access When Fee Line is Double Clicked | A new option has been added for Screen Management DataGrids to "Disable Double Click" actions on the DataGrid. This option defaults to "No," enabling standard double-click actions on all DataGrids. When used in conjunction with other Screen Management settings, this option can be used to limit change functionality of records in a DataGrid to in-line edit only by hiding standard Change buttons and disabling double-click change actions. |
RT31-14618517488 | GL Distribution Reports for PayTrac Dashboard | GL Distribution reports are now available from the PayTrac dashboard. GL Distribution reports run from the dashboard will automatically be configured to ONLY run for PayTrac Credit Card transactions. |
RT31-14618517455 | RecTrac Form Management feature added | A new Form Management feature has been added to RecTrac that allows multiple Contact Us workflows for WebTrac. This feature supports Form creation by enabling the request of additional contextual information from patrons when making a Contact Us request via WebTrac. In addition, this feature supports creating Contact Us workflows for different types of Contact Us requests, enabling the directing of technical requests to a technical staff member and program-related requests to an appropriate staff member. |
RT31-14618517431 | Force reCAPTCHA for all customers in 3.1 WebTrac |
WebTrac version 3.1.10.10.00 and higher requires that reCAPTCHA be configured for your WebTrac site. Numerous WebTrac workflows now will require reCAPTCHA, including sales with credit card processing. PayTrac, CardConnect, and ETS/Elavon credit card integrations now require that reCAPTCHA be added to the WebTrac checkout screen. PlugNPay/WebXPress solutions do NOT require reCAPTCHA as reCAPTCHA should be implemented on the PlugNPay hosted payment page. This change requiring reCAPTCHA configuration is for WebTrac only. Please refer to the following Knowledge Base entry for information on how to acquire reCAPTCHA keys and the steps needed to implement reCAPTCHA for WebTrac: KA-01399. |
RT31-14618517428 | Client-side template injection found with WebTrac NextGen in Acunetix scans |
Fixed client-side template injection security vulnerability. |
RT31-14618517425 | Attendance Box on custom report doesn't prompt print options on report options screen, and in turn doesn't print report |
The Attendance Box report options and the Attendance Box itself now properly display when added to a custom report output. |
RT31-14618517419 | Contracts Documentation and Topic Doc | A Topic Doc related to Contracts Management and Usage has been added to the RecTrac Help under the Topic Documents, Instructional Videos, and Other Listings Section. This Document covers the comprehensive usage of Contracts including prerequisites, Contract bill management, and Contract document creation. |
RT31-14618517380 | Recent change to add site info to EOS closeout needs to be updated to location instead of site for transactions in the batch |
The End of Shift Close out and Military DAR reports will now print the Facility Location on the reports. The location is based on the user's Location profile where they are performing the EOS close. |
RT31-14618517379 | 3.1 - Open Tickets -Ticket#, Table# and Covers are not printed to the receipt when a touch POS logout button is used | If setup to print tickets for the kitchen when logging out, the tickets will contain all ticket/table information. |
RT31-14618517368 | Touch Purchase Picklist screen: Datepicker fields overlap |
The code has been updated so that in the Touch POS when choosing the Random Dates option for Facility Picklist items, the Date picker is not overlapped by the Date field. |
RT31-14618517367 | Global Sales Purchase History: Choosing Charge Pending Fees and then Reset Fees closes the Global Sales tab and loads incorrectly upon reopening |
Selecting to Reset Fees after cancelling out of the Charge Pending Fees screen no longer causes unexpected results. The normal Reset Fees process completes as expected. |
RT31-14618517315 | Sanitizing user input used for DB queries | The code has been updated so that no error is displayed when queries for items with the following characters: ~ " ' ` |
RT31-14618517300 | Email Feature Transaction Types missing when linked at the Season level | All applicable Transaction Types have been added as an option to select when adding an Email Feature at the Season system code level. |
RT31-14618517283 | Test if the user can get to the Global Sales Payment screen | The code has been updated so that, with a very large amount of System Code records for Category/Type/SubType records part of any of the available Credit modules, the system does not error and the Payment screen is accessible. Further improvements were made on the AddCredit/Restrictions section's fields. |
RT31-14618517266 | Export/Import Fee buttons and Custom Screens |
A change was made to allow the Import and Export buttons to better work with Custom Screen designs throughout the RecTrac application. |
RT31-14618517250 | Email Features linked to Seasons not showing in League and Activity Section DataGrids |
Fixed an issue with how the Email Features DataGrid was displaying Email Feature records linked to a season. |
RT31-14618517211 | Fees, Rules, and Questions set at the Season not linking to League Code |
Fees, Rules, and Questions created on a Season Code are now properly linking to the League Code if that Season is applied to the League. |
RT31-14618517171 | Error when checking out with a waitlisted trip with waitlist option of "A Trip on this Date and Time" |
Resolved an issue with trip waitlist enrollments when using the waitlist option, "A Trip on this Date and Time." |
RT31-14618517129 | Update RecTrac Modern UI with new Vermont Systems/RecTrac branding |
Updated all instances of the legacy Vermont Systems and RecTrac branding according to current designs. |
RT31-14618517070 | Fix direct Print and Email functionality in CYMS Location Dashboard |
Resolved a defect where attempting to print the CYMS Location Dashboard directly to a printer without previewing resulted in no print job being created. |
RT31-14618517066 | Resetting fees on a reservation with pending fees that were discounted yields a balance of the discounted amount |
The code has been updated so that discounted pending fees refund the correct amount when reset from Purchase History for Facilities. |
RT31-14618517052 | Access Code doesn't work in New UI for Expired Password on Login |
The code has been updated so that, upon expiration, the RecTrac password can be reset using a master password. |
RT31-14618517021 | Post update steps on an upgrade need to be refactored for speed |
Changes made to improve efficiency and performance of the upgrade process (RecTrac 10.3 to 3.1 upgrade). |
RT31-14618516962 | With new E-Signature Waiver option for WebTrac, when signing as adult participant, if name does not match, an error displays, but with long waivers, the error does not display until user scrolls up |
Fixed new E-Signature Waiver option for WebTrac so that, if the name does not match, an error displays and, for users with a lengthy text waiver, user automatically is brought to the top of the page to view the error. |
RT31-14618516944 | Global Sales > Cart Options Button Group: "Create Bill from Cart" and "Update Bill from Cart" missing in VSI Screen Design |
The code has been updated so that the Create Bill from Cart and Update Bill from Cart buttons display when the VSI Screen Design is used. |
RT31-14618516938 | Household Custom Screen - Family Member DataGrid issue |
The code has been updated so that when using Custom Screens in HouseHold Management, on the additional tabs, filterable columns when choosing the Show Filters option functions appropriately. |
RT31-14618516923 | Household Custom Screens - Cannot delete new family member without filling in required fields | Resolved a defect where after selecting Add New Member on the Household Update screen, users were unable to select the "Delete New Family Member (Cancel)" button without first entering information into all of the required fields on the screen. The "Delete New Family Member (Cancel)" button label has been changed to "Cancel," and now allows for cancelling the addition of the new family member without completing the required fields on the screen. |
RT31-14618516918 | When making a new question for certain modules, 'Transfer' is not included in the list of Question Types | The "Transfer" Question Type has been added to all applicable modules as an option when creating a new question. Previously, users would need to change the Question Type through the DataGrid in some circumstances, causing unnecessary and additional steps. |
RT31-14618516909 | Add SAFormDataReport screen | A new report screen has been added for reporting on WebTrac Contact Us Form submissions when using the RecTrac Form option for Contact Us in the WebTrac Parameters profile. |
RT31-14618516908 | Add SAFormReport screen | A new report screen has been added for reporting on Forms that have been created for Contact Us on WebTrac. This feature applies only to customers using the RecTrac Forms option for Contact Us in the WebTrac Parameters profile. |
RT31-14618516904 | Customer is looking for RecTrac receipts to reflect credit card surcharges pursuant to MasterCard surcharge rules | CardConnect Service Fee information can now be displayed on WebTrac and RecTrac payment screens and on all WebTrac/RecTrac receipts when configured and applicable. This feature improves visibility of what service fees will be charged to the payee for WebTrac/RecTrac credit card transactions. It also provides RecTrac users with service fee information to ensure its proper communication to patrons for card-present retail transactions. Generally, service fees are additional charges (percent of transaction or flat $ amount) that the payee will assume for paying with their credit card. Note: Service Fees need to be set up on the CardConnect MID prior to utilizing this new feature in WebTrac/RecTrac. Users cannot set up and configure Service Fees for CardConnect directly within RecTrac. To facilitate this feature, a new toggle has been added to CardConnect credit card profiles with the label "Display Service Fees on Receipts and Payment Screens (WebTrac and RecTrac)." This option applies only to the following account types: Normal Retail, E-Commerce, and MOTO. This feature is not applicable to "Restaurant" account types that involve tip processing. Enabling this option will trigger Service Fee information to display on the WebTrac and RecTrac payment screens when a credit card payment code is selected for payment. When enabling this option on the Credit Card profile, two additional fields will display: Service Fee Type (Percent or Flat) and Service Fee Rate. These two fields are not updateable and will be maintained via credit card transaction processing with CardConnect. RecTrac notifications will alert the user if their CardConnect service fee configuration does not align with the RecTrac service fee configuration. Enabling this new option also will allow service fee information to display on receipts. This includes 40-column POS receipts, regular 8.5 x 11 receipts, and credit card authorization receipts. The service fee will be itemized and included in the total authorization amount on the credit card authorization receipt. A note has also been added to each receipt output indicating that "A Service Fee has been applied to this transaction." |
RT31-14618516893 | Add Tenant Access DataGrid and Update screens in User Management | New fields have been added in User Management for customers configured with a Multi-Tenant Enterprise environment. These fields are displayed only for the database tenant toggled as the "Enterprise Parent Application." These fields are used to assign users of the enterprise application permissions to access other tenants within the enterprise environment. These settings will be hidden and not applicable for the majority of RecTrac customers. |
RT31-14618516837 | "404 Page Not Found. Click back and try again" when answering a Change/Transfer transaction type question on WebTrac |
When answering a Change or Transfer type question on WebTrac, the user no longer will receive a 404 error and will be able to continue with the transaction as expected. |
RT31-14618516788 | WebTrac - wrong behavior when refreshing certain screens |
The code has been updated so that when a refresh is made to a WebTrac screen, the refresh returns to the same screen rather than redirecting to the Search or Home screen. |
RT31-14618516786 | ONLY 'AR' Results show in Purchase History results on Webtrac - My History |
The code has been updated so that My History from WebTrac filters work on any of the modules and bring the necessary history information. |
RT31-14618516781 | Screen Design inconsistencies in HH Update and Person Update screens. | Resolved issues where a creating a custom Household Update or Person Update screen with no screen changes yielded a screen that appeared different from the default VSI screen design. |
RT31-14618516766 | SAMiscCode updates for Database Value Codes in RecConnect and Letter Management | A new setting for "Allow in RecConnect Database Value Codes" has been added for CYMS Misc Code Types. When enabled, these codes tags can be added in RecConnect emails and letters to merge Staff- and Provider-related codes into email and letter content. This feature is ideal for sending Staff and Providers RecConnect notifications of trainings, credentials, and other records that may be coming due. For CYMS Misc Code types that track a completed and/or due date, the code value will include the "due on" or "completed on" date information when the code value is merged into the email or letter. |
RT31-14618516764 | Letter Group Update - make 'Print Options' for waivers a required field to greatly decrease customer frustration |
The Print Options field now is a required field when creating a new Letter Group. Setting this field when creating a new letter or waiver and eliminates any chance of this setting being missed during setup. |
RT31-14618516705 | 3.1 RecTrac Access Control needs to have the Facility Keep Open option from 10.3 | A new access control feature has been added that allows users to keep both the doors/turnstiles in an open state, as well as set up predefined open times on the access relay profile. In the access control monitor program, users will be presented with a Keep Open button. Toggling this button will keep the access relay in an open vs. a closed state. To set up predefined times, users must add a new facility time block system code, link the code to the access relay profile, and set the open time to 1 minute before the door/turnstile is to remain open. For predefined operation times, the user also must be logged in to RecTrac on the VIC listening machine. |
RT31-14618516698 | WebTrac - Odd behavior when refreshing screen on family member selection |
Refreshing the member selection screen for WebTrac activity enrollments now works properly and no members are automatically selected. |
RT31-14618516687 | Remove RecTrac "Modern UI" toggle from RecTrac interface parameters (keep WebTrac) and remove logic to check toggle, always forcing the Next Gen UI for RecTrac |
Interface parameter record no longer contains the option to use the old RecTrac UI. |
RT31-14618516679 | Ability to Change Item after bills are created | The logic for "Update Fees" and "Change/Transfer Item" has been modified to support items under a Contract. Contracts using either Automatic or Ad-Hoc Billing can make modifications to existing items and the Contract and associated Bills will be updated appropriately. The second modal when using "Change/Transfer Item" will display the originally Selected Fees, Amounts, Time Counts, and Quantities that were chosen during checkout. |
RT31-14618516675 | Expand Installment Billing Processing to include additional modules | Installment Billing now supports the use of the following modules: Activity Enrollments, Facility Reservations, Pass Memberships, Rental Reservations, Locker Reservations, Trip Reservations, Trainer Reservations, League Registrations, Service Item Purchases, Inventory Purchases, and Ticket Purchases. Module-specific options have been added to the Installment Billing processing program. |
RT31-14618516671 | Work Order Management - Task Code and Asset Code columns in the DataGrid display nothing |
The code has been updated so that, when set, Asset Code and Task Code are displayed in the Work Order Management's DataGrid. |
RT31-14618516616 | RC Issue - Deposit Fee Justification adjustment |
On a standard receipt, the justification for Deposit type fees now is consistent will other fees on the receipt. |
RT31-14618516597 | Updates to Question Management for viewing links | An option to "View Links" has been added within Question Management for questions that have existing item links. This link is designed to assist with troubleshooting and will display a DataGrid of all records within the database to which the selected question is linked. |
RT31-14618516593 | Fix the code that hides/shows prompted IB fees when paying in full |
The code has been updated so that, when switching among different billing options on the Processing Prompts screen, non-applicable fees are hidden. |
RT31-14618516583 | Update Online Help for Electronic Signature Capture RecTrac 3.1 topic - Remove Global Waiver constraint text |
Updated the RecTrac 3.1 Electronic Signature Capture topic doc and removed the following sentence as it is no longer relevant: "Signature Capture is NOT available for Global Waivers. This is a current limitation." |
RT31-14618516557 | CPStream error for on prem customers during an update: Overall update works but data is missing |
A check was added to the RecTrac update exe to ensure the Startup.pf file contains the correct values. If the values are incorrect, the Setup.exe script will exit with a message detailing which area to address. |
RT31-14618516556 | The Refresh option gets stuck in processing in the Work Order screen |
The code has been updated so that the Work Order Screen does not get stuck in Processing when using the Refresh option. |
RT31-14618516555 | Customer wishes to restrict passes from clerks. When clicking through multiple tabs (most replicable after clicking locker), clicking back on passes causes all passes to display (including restricted passes) |
Permission code logic now functions correctly for the Pass DataGrid in Global Sales after searching for and adding a locker rental to the cart. |
RT31-14618516554 | Remove CVV from Card Connect Curl Response logging | The Card Verification Value (CVV) for CardConnect eCOM and manual card entry transactions no longer will display in plain text within the CurlResponse and WebSpeed log files. The parameter and value now will display as: "cvv2":"<No CVV Logging>" in the Curl Response logs, and in WebSpeed logs for manual card entry on a Bolted pin pad, the parameter and value will display as: webcheckout_cvv=<No Credit Card CVV Logging. |
RT31-14618516553 | Visit Fees do not calculate through Global Sales when the person is chosen second |
The code has been updated so that Fees are well calculated according to the amount when performing Daily Visits in Global Sales, when selecting the member either before or after the visit initiation. |
RT31-14618516551 | Parkland Facility Reservation Import - Reservations Complete field not set to "Yes" / Tree reservations cart status not set to "Complete" |
The Parkland Facility Reservation Import program now sets the correct CartStatus on Child Facilities in a Facility Tree reservation created through the import program. |
RT31-14618516550 | Transfer waivers not printing |
Waivers that are set to a Print Option of Transfer are now presented on a transfer transaction type. |
RT31-14618516549 | Work orders created from a failed inspection on mobile get assigned a due date of 12/31/1969 |
The code has been updated so that in Mobile the Work Orders coming from a Failed inspection that had the Due Date left as default show an empty Due Date. |
RT31-14618516548 | Ics and pdf selected for facility calendar generates a corrupted pdf |
The facility calendar can now be run for both the PDF and iCal formats simultaneously. |
RT31-14618516546 | Customers are unable to add a second item to their shopping cart when waiver is set to once per receipt |
The code has been updated so that multiple items can be added to the cart when the Waiver is set to Once per receipt and E-Signature. |
RT31-14618516540 | Wrong data logged in MainTrac Form Log screen after changing the fixed asset type |
The code has been updated so that Form Logs cannot be logged with assets that are not part of their Asset Type. |
RT31-14618516473 | Timeblocks under 60 minutes display incorrectly in WebTrac permit calendar |
The WebTrac permit calendar now works correctly for timeblocks under 60 minutes instead of displaying just a part of the available slots. |
RT31-14618516400 | Make and model label fields on the rental single icon screen use custom labels |
Since language codes are used, field labels on the WebTrac rental item details screen no longer are editable. |
RT31-14618516378 | The DB_Utility Database Initialize does not update the receipt path in Static Parameters if "Store Receipts outside of the database" is selected |
The RecTrac utility Refresh Database now will create a separate folder for demo receipts when storing RecTrac receipts outside of the database. |
RT31-14618516340 | RecTrac Freezes when Renewing Punch Pass when clear buffer button in play |
The code has been updated so that Pass Renewals do not cause the Touch Screen to freeze when the Clear Buffer button displays in the Touch screen. |
RT31-14618516303 | Add support for including Staff/Provider Record Tracking Data as Data Tags in RecConnect |
CYMS Staff and Provider Record Tracking codes now can be included in CYMS Staff/Provider RecConnect emails and letters. These options are displayed in the "Add Database Value Code" fields for the email and letter body fields within RecConnect, as well as the "Letter Text" field in Letter / Waiver Management. All code options begin with the term "Record Tracking:". |
RT31-14618516279 | Quantity SuperGrid with multiple family member sales creates incomplete SADetail records |
Quantity rental items sold through the SuperGrid to multiple family members now process properly. |
RT31-14618516274 | 524 errors in WebTrac when trying to "Proceed to Checkout" | The code has been updated so that no loop takes place in the code when using the ?Zero Dollar Auto Finish/Checkout? for One-click to finish setting in the WebTrac parameters. |
RT31-14618516273 | Disabling search field causes error: Cannot find PSTicketBlock Record | The code has been updated so that the Ticket Block Combobox reacts accordingly in WebTrac when the Ticket Block Combobox field from the WebPreAddToCart_GroupTicket group in the WebTrac Processing Screen is updated with any of the available options regarding the FieldStatus. |
RT31-14618516269 | "Show Trips with Available Spots" custom design screen will not allow users to uncheck if defaulted to yes Old WebTrac UI |
WebTrac search criteria checkboxes no longer will have their values reset to the default value specified on a custom screen after doing a search. |
RT31-14618516268 | sFTP logic needed for RecTrac REPORTS |
SFTP logic has been added to RecTrac reports. |
RT31-14618516267 | Default DB Settings - Skip Waitlist Options should be ON by default |
The default Static Parameters profile now starts with Skip Waitlist Options selected. This affects only newly created default databases. |
RT31-14618516182 | Special Session end should better handle bad data |
Sessions that could not be closed due to bad data can now be closed. Old sessions will be closed automatically by the Session Cleaner event, preventing need for any manual action. Any sessions still not closeable likely are related to other issues. |
RT31-14618516014 | Add Enterprise Tenant Management Screen and Database Schema | A new feature has been added for Enterprise Tenant Management for applications specified as Enterprise Parent Applications within the License Profile. This feature supports linking multiple RecTrac instances together to create Enterprise access to distributed RecTrac deployments. |
RT31-14618516004 | Incorrect fee is displayed in the ticket block pull down on WebTrac |
The Starting Fee amount now is correctly displayed when choosing a Ticket Block on WebTrac, when the lowest applicable fee can be determined. If there are multiple possible fees that can be applied, the text "Add to Cart for Price" will be displayed. |
RT31-14618515942 | Change and transfer transaction types do not work for receipt documents | The code has been updated so that when performing a transfer of an item with additional documents, these documents are passed to the new item as well as printed/emailed if desired. |
RT31-14618515933 | Add RecTrac Form Dashboard program | A new processing program for interacting with WebTrac Contact Us Form submissions has been added to the RecTrac application. This program allows RecTrac staff to: View/print Forms submissions, assign Form submissions to a RecTrac user for follow up, and transition Form submissions within the Forms workflow. This program applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515929 | Add new Contact Us options in WebTrac Parameters | Two new options have been added for Contact Us in WebTrac: The first option of "External URL" allows the user direct Contact Us clicks on their WebTrac page to open a new browser tab directed to an external URL. For customers with an existing Contact Us page on their municipal website, this solution allows Contact Us inquiries to be directed the customer's Contact Us page rather than the built-in Contact Us page for WebTrac. The second option of "RecTrac Forms" allows the user to build out a Contact Us experience tailored to their patrons' common inquiries. With this option, the user can provide a patron with multiple inquiry Forms from which to choose, where each Form can be assigned/directed to the applicable staff member(s) for follow up. Using this option, Contact Us inquiries can be tracked and automated email notifications sent both to staff and patrons on an inquiry submission/resolution. |
RT31-14618515925 | Add Form Workflow Management and supporting database schema | A new menu item of Form Workflow Management has been added to create workflows for WebTrac Contact Us Form submissions. Form Workflow Management defines status transitions that forms will advance to completion along with automated actions that can be triggered during a workflow transition. This includes automated user assignments as well as staff/patron notification emails. This menu item applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515923 | Add Form Management program and supporting database schema | A new menu item of Form Management has been added to create WebTrac Contact Us Forms. RecTrac Forms consists of a combination of Headers, Instructional Text, and Questions for a patron to complete. Each Form can be assigned to a specific Form Workflow dictating to whom the Form submissions will be assigned and what statuses through which the Form must transition for completion. This menu item applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515881 | Receipt documents set to print on Purchase are printing on deposit refunds | When set to transaction type purchase, receipt documents no longer will print/email upon processing of a deposit refund. |
RT31-14618515767 | Clearing filter in search function in Facility monitor does not clear |
Emptying the Facility Monitor filter no longer reverts the filter to its previous value after clicking the Search button. |
RT31-14618515569 | Changing Primary Guardian Fee code doesn't update member details |
The Household Fee Code now can be synchronized between Household and Family Members using the "Family Member Option: If The Household Fee Code Changes, On Save:" option from the Household profile. |
RT31-14618515562 | Global Sales not releasing a previous visit swiped patron, thus causing sales to be recorded against wrong household |
Corrected issue where clicking on the Household Lookup from the Gobal Sales screen and emptying the cart would sell the daily visits to the previously selected household. |
RT31-14618515560 | Webtrac Nextgen UI: Window resizing display issue - reactive css |
Improved handling of image resizing in WebTrac NextGen when the browser window size is adjusted. |
RT31-14618515554 | Unable to Add SAHouseholdUpdate_AddNewMember button to HH Update Custom screen if it has been removed |
Users now are able to add and remove the Add New Member button on the WebTrac Create New Household and Household Update screens. Previously, users would receive an error when trying to add the field back to the screen. |
RT31-14618515457 | Useless Progress Error Message in Log File CSSStyleUpdate.p |
A change was made to remove an unnecessary error message from displaying in the RecTrac webspeed log file. |
RT31-14618515202 | Issue when posting accrual for dates in the future: The process runs when user selects Cancel, while selecting Cancel should cancel the posting |
The code has been updated so that the Accrual process is not running during its initiation and cancellation processes. |
RT31-14618515189 | League Schedule Matrix not allowing Overlapping Time Slot Moves 3.1.10.06.03 |
Users no longer are prevented from changing a game schedule from the Matrix if the new game time overlaps with the existing game time for the game being changed. |
RT31-14618515187 | When enrolling a Daily Guest off of the waitlist for Trips or making changes in various modules, the name, etc. does not carry over to the new record |
When enrolling a daily guest to a Trip from the Waitlist, the guest information originally entered (Name, Address, Phone number, etc.) now carries over to the new enrollment and onto any corresponding reports. |
RT31-14618515072 | Enable easy identification of the build applied for diagnostics |
The code has been updated so that the Support section in RecTrac shows additional information regarding the Dev build, like build version and a Jira link. |
RT31-14618515013 | NextGen WebTrac UI Logo needs an option to link to their home site |
A "Logo URL" field has been added to the WebTrac Parameters profile to embed a URL in the user's WebTrac Logo image. This will make the logo clickable and open the URL in a new browser tab. |
RT31-14618514738 | When switching among time blocks on the SuperGrid, the time block loses its defaulted start and end time on the Grid |
The default Start and End time set in the SuperGrid profile now applies correctly when changing the Time Block option in SuperGrid Processing. |
RT31-14618514530 | Copying fees does not work as expected for items of varying quantity | When the Single Select Copy Prompt Settings are enabled, the correct total now is added to the cart when using the "Copy Fees" toggle with items of varying quantity that use prompted fees. Additionally, some modules prevent user confusion through now disabling the Quantity field in the Prompted Fees screen. |
RT31-14618514529 | Refund Interface using Peoplesoft does not include full name |
The Full Name entered as the alternate payee/address during a refund finance transaction now displays on Refund Interface export when the Peoplesoft refund option is selected. |
RT31-14618514528 | Receipt Comment Text from the reciept format profile do not print on a credit add receipt |
A global RecTrac daily comment code option has been added in the Receipt Format profile to add comment codes across all RecTrac modules. |
RT31-14618514467 | Need Additional Info Exposed on a WAF Block |
When an error occurs for a RecTrac request, the Returned Error page will display if available. |
RT31-14618514466 | Facility Contact Phone RecConnect Tag does not pull correctly |
Facility Location Contact Name and Location Contact Phone have been created and are available as tags to add to a RecConnect email. |
RT31-14618514464 | Enrollment Overrides not working for drop-in activities with proper permission setup |
The code has been updated so that the Override options work appropriately for Activities that allow drop-ins in the Visit Processing screen. |
RT31-14618514462 | A number of rules in Trips are not working |
Rules relying on item dates and times now work correctly for trips. |
RT31-14618514314 | Date Field displays Invalid Error when entering Month, Day, and Tab Out |
Manually typing the month/day/year in any date field and clicking the Tab button to move to the next field no longer produces an error citing an Invalid Date. |
RT31-14618514307 | Filtering by the credit card brand of Master Card not working |
The VSI - Credit Card Report now will filter data correctly for the Master Card brand. |
RT31-14618514306 | Record import issue for Activity Section | When using the Record Import Program to import Activity Sections, if a Day of the Week column is left blank, it will not be considered a meet day. |
RT31-14618514235 | Global Sales gets stuck in a loop between household balance message and Item selection error |
Users no longer will be stuck in a Global Sales loop when clicking Add to Cart with no item or household selected and then choosing a household with a debit or credit balance other than zero. |
RT31-14618514123 | PayTrac eCheck Integration | PayTrac eChecks have been fully released within RecTrac. The first phase of PayTrac eChceks is for reoccurring billing setups only. For more information regarding PayTrac and/or PayTrac eChecks, please contact Vermont Systems Sales. |
RT31-14618514057 | Customer needs the instructor information displayed on WebTrac |
The ability to show an instructor(s) linked to a section has been added to the Item Info screen on WebTrac. In Staff Management, the "Display Instructor on Web?" toggle must be enabled for instructors to show on WebTrac. |
RT31-14618514053 | Bad Gateway 502 Error Clicking View Confirmation links If Session Has Been Terminated By Session Cleaner |
Bad gateway 502 errors no longer will occur when using links on the WebTrac confirmation screen with an expired session. |
RT31-14618514048 | A daily fee using Item Month Criteria adds fees from both months if the reservation has dates in both |
The Item Month criteria now applies fees correctly when a reservation spans multiple months. |
RT31-14618514044 | Users are able to delete Households from household management when household history is present |
A change was made for households with cancelled transaction history to prevent them from being deleted. |
RT31-14618514043 | Provide Data Access Profile Permissions - Navy 3.1 |
When linking more than one permisson code to a permission profile, or a data access profile for the locker module, locker items will properly be displayed in Global Sales. |
RT31-14618514039 | Credit Card Report: Record Status multi-select dropdown list appears to have some bogus dups (e.g. Authoriz & NoCaptur) |
Several invalid credit card transaction record statuses were removed from the Credit Card report status selection list. A Post Update program will check for any records with these invalid statuses and convert them to correct statuses which are currently used. |
RT31-14618514031 | Foreign Currency conversion not running if the exchange rate is 1. This is a possible exchange rate - so should still do the conversion. Exchange Rate not being added to SAGLDistribution record | The Foreign Currency conversion now is run even if the exchange rate is 1. The exchange rate also is now recorded on the SAGLDistribution record. |
RT31-14618514029 | New install of RecTrac 3.1 set a default -L as 32768 should be 250000 |
The Lock Table Entries value will now be set to a minimum of 250,000 on each database. |
RT31-14618514028 | When using facility receipt comment code questions during a reservation the receipt cuts off the label of that field | On Facility Receipts, the reservation comment code label has been modified so the label no longer is cut off on the receipt. |
RT31-14618514025 | Access Control swipe logic bug with drop in (Enroll By Day) programs |
The code has been updated so that Access Control swipe logic works appropriately for Activities with Drop-In and Enroll by day. |
RT31-14618513797 | Deprecate "Account Transfer" Paycode type |
Deprecated "Account Transfer" Paycode type. |
RT31-14618513642 | Multiple trips on a 40-column receipt display the count line superimposed over the ticket line |
When using access tickets with trips, the count and ticket lines no longer overlap. |
RT31-14618513107 | 3.1 - Request to add color coding to Trip Tab in Global Sales |
Added color coding for the trip module DataGrid in Global Sales. |
RT31-14618513106 | 3.1 -"Post Receivings - Invoice Balance" does not account for the shipping costs when calculating the remaining Invoice balance |
The shipping cost is now taken into account when calculating the 'Invoice Amount Left' field on the Inventory Posting screen using the "Post Receivings - Invoice Balance" posting option. |
RT31-14618513104 | Allow 0 to be used for Days in Days and Time Criteria |
The Days & Time rule criteria now allows the entering of a day of "0," so rules can be set up to the hour on the day of the event. |
RT31-14618513103 | DataGrid option for SAFee_GiftCertificateList in Fee Management |
Added the Gift Certificate List field to the Fee Management DataGrid. |
RT31-14618513090 | Scheduled RecConnect does not use EmailFromFriendly field |
Scheduled RecConnects now save and utilize the EmailFromFriendly field. |
RT31-14618513088 | Create Buffer object Error using "Report Listing Screen" |
The All Reports menu option now brings users to the Report Output Listing screen. This change creates a more consistent user experience when searching and running reports. |
RT31-14618513071 | Household Duplicate Check for Primary Address Name doesn't work |
The Household Duplicate Check for Primary Address/Name now works correctly and notifies the user of potential duplicate households based on Primary Address and Name. |
RT31-14618512971 | Household Inquiry: Hosehold Details Cancel button not functioning |
The Cancel button on inquiry screens now is usable and closes the screen. |
RT31-14618512940 | Customer is unable to export out fee sets due to a max setting limitation |
The code has been updated so that the Sets Export section includes the Export All toggle and the Record Type combobox. |
RT31-14618512932 | 3.1 - ** Decimal number is too large. (536): Adjust error message when User is attempting to pay using multiple Credits |
The correct Message of "You can only select one Credit record at a time to use." now will display when multiple credit records are selected and a user tries to apply them at the same time. |
RT31-14618512774 | 3.1 - Kiosk Daily pass checking broken if only one valid pass is listed on Kiosk Profile - Stuck in loop |
When scanning in a daily pass in Kiosk mode where only one daily pass is available, the patron no longer is presented with a loop of daily pass being added to the cart. |
RT31-14618512765 | Transaction Dates for Midnight Transition Sales on WebTrac are of Previous Date |
The code has been updated so that Transactions started before midnight and ended after are reflecting the correct date and time in the Transaction History. |
RT31-14618512625 | 3.1 - FR "Change" Transaction questions do not print on a receipt |
Questions and answers set to prompt on a FR Change transaction type now will print on the receipt. |
RT31-14618512617 | WildCard Cost Centers linked to ticket fees aren't being used during sale |
WildCard Cost centers are now being linked to Ticket sales on the GL when fees are configured to use WildCard Cost centers. |
RT31-14618512611 | Receipt Copies can be up to 15 in profile, but only 10 on global Sales screen | The Receipt Copies' maximum value now is consistent across the Receipt Format profile, Global Sales payment screen, and the Payment Code. The system will default the Global Sales Receipt Copies number to the higher value set in the Receipt Format profile or on the Paycode being used in that transaction. |
RT31-14618512501 | WebTrac Add and Update Household screens, number of max contacts reached shows a Back button and group |
The error message displayed when reaching the maximum number of emergency contacts on the WebTrac household screen has been fixed by removing the Back button. |
RT31-14618512456 | 3.1 - Print Selection Criteria Toggle on Cash Journal causes the .CSV export of report to be blank |
When running the Cash Journal report, the .csv file option now will complete properly when the PDF file option and "Print Selection Criteriea" toggle are enabled. |
RT31-14618512314 | Do not display dialog on silent install for a new version of install | The code has been updated so that older version builds can be installed in either normal or silent mode without restrictions, when using a .bat script that includes the following command "C:\Users\vlad.balmus\Downloads\Setup_3.1.10.10.00.exe /qainstall=Yes " +- "/s." |
RT31-14618512311 | Improve customer ability to view uploaded documents through making usable the View Document button in Household Inquiry |
The View Document button now is usable in Household Inquiry to view uploaded documents. |
RT31-14618512280 | Getting Temp-Table (9040) Error when running HH Transaction History Report |
The VSI-HH Transaction History Report nowo can accommodate households with no transaction history. The report output will note that no transaction history exists for the selected household. |
RT31-14618512049 | Quantity available for rental items does not display in RecTrac or WebTrac |
Available quantity rental items now will update properly to show the correct available count in RecTrac and WebTrac. |
RT31-14618511913 | Gift Certificate Activity Report CSV does not print data when no expiration date is listed |
A change ensures that t he Gift Certificate Activity report no longer produces a "?" on the csv output for gift certificates that do not expire. |
RT31-14618511910 | Disallow rule with non-deny override settings not functioning for PST |
Rule checks now are performed for each ticket involved in a transaction and enforced correctly. |
RT31-14618511907 | Payment Code Management - DataGrid Receipt Copies column value does not show setting of "0" |
The value "0" now will display correctly in the Payment Code Management DataGrid for receipt copies. |
RT31-14618511885 | Setup.exe script is not updating Tomcat on a web server only install (WebSpeed Messenger and AppServer Internet Adapter only) |
RecTrac updates when run on the web server now will properly update Tomcat. |
RT31-14618511852 | Kiosk: Add a check to prevent users from linking the Kiosk profile at the Default level in Profile Assignments |
The code has been updated so that Kiosk type profiles cannot be set at the default level in Profile Assignments. |
RT31-14618511643 | Reform Rental Condition process in Global Sales: Making VSI Function question work and removing combobox on Current Rental tab |
The code has been updated so that the Rental Conditions for rental items are updated according to the last condition status set under the VSI - Function Rental Condition question. |
RT31-14618511641 | Updating FR Status doesn't update the Tree Reservation if done through Purchase History |
When updating the Facility reservation status through Global Sales Purchase History by clicking the Change > Update Status/Tickler button, the status of any other facility tied to that facility tree also is updated. |
RT31-14618511558 | Wrong Staff printing on PT transfer receipts and transfer description line runs off page |
Standard size receipts now will show the correct personal trainers when transferring from one trainer to another. |
RT31-14618511296 | License input fails when driver license birthday isnt formatted correctly | When scanning a Drivers's License to create a household, the Birthdate field will be skipped (left blank) if the date format scanned is invalid. Previously, an error would occur, which prevented any information from being populated by scanning the Driver's License. |
RT31-14618511173 | Mobile MainTrac - Have Assigned Staff to Work Order in MainTrac. In MMT WO Log, after picking the WO, no staff is selected,, requiring user to reselect |
The code has been updated so that Work Orders with staff assigned display only the assigned staff when in the MainTrac Work Order Log or Mobile MAinTrac Work Order Log. When no staff is assigned, all the available staff members display as selectable options. When only one staff is assigned, that staff member automatically is selected. |
RT31-14618510704 | Wrap facility text in VSI - Multi-Facility Weekly Booking Report |
The code has been updated so that, in the VSI - Multi-Facility Weekly Booking Report, the Facility Description is wrapped on the next line if the description is longer than the column's space. |
RT31-14618510658 | Consolidate Golfer / Visit Details option for 40 Column Receipts | A new option has been added to the Receipt Format profile under the Condensed (40 Column) Receipt Options group. When enabled, the Consolidate Golfer / Visit Details toggle will condense receipts containing multiple pass visits per patron per pass. Multiple quantities of service and inventory items also will be consolidated on the receipt to reduce overall receipt length. Note: This option applies only to 40 Column receipts. The setting is toggled off by default. |
RT31-14618510522 | Customer would like to see the option of Multi-select tee time cancellations through webtrac when you are on the history.html?historyoption=cancellation |
The code has been updated so that Tee time slots can be deleted altogether in WebTrac from the Cancellation section. |
RT31-14618509975 | Question sets cause the copy answer to continue throughout transaction |
When the Copy Answers toggle is used and different items with the same question set are added to a member of a household in succession, the Questions now are displayed for the second/third, etc. item. |
RT31-14618509608 | Fees DataGrid resets during processing, causing difficulty in processing complicated reservations |
The code has been updated so that when a large number of Fees are set and displayed in a DataGrid, the screen does not react incorrectly when scrolling through these fees. |
RT31-14618509597 | No Household Selected when adding a new Household in Visit Processing |
When adding a new patron to the database through Pass Visit Processing, the household added will remain selected for a Daily Pass Visit sale. |
RT31-14618509481 | When using Combined Fee Prompt, Rules are only checked on the first ticket | The code has been updated to apply Rules that are part of Tickets with Combined Fee prompts. |
RT31-14618509448 | Save+Cancel buttons replacing/disabling buttons from other panels | Having two or more file maintenance tabs open at the same time no longer disables the Save/Cancel buttons on the tab in current use. |
RT31-14618509438 | Activity Drop In Visit Count Not Updating With Correct Visit Count |
The code has been updated so that the Visit section from the Activity section Inquiry shows the number of Drop-In Visits according to the amount purchased. |
RT31-14618509433 | Task code auto complete not working on PM Plan tabs |
When typing in a picklist field for MainTrac PM Plans, autocomplete code suggestions now will be presented. |
RT31-14618509386 | Multiple fee adjustment categories causes issues |
The code has been updated so that Fee categories work appropriately when used for fees on any item level. |
RT31-14618509377 | Override Codes remain set after switching from the Override With Matching Codes option to Override With Rights |
The code has been updated so that, when the Override with Matching Codes option is used for Rules, the option does not remain stuck when choosing a different Override option. Note: "RemoveUselessOverrideCodesFromRules" procedure is run with this code fix. |
RT31-14618509361 | Ability to Remove/Disable/Change the way the Forgotten Password Link works on the new UI Login Screen |
The ability to prevent users from resetting their password from the RecTrac login screen has been added. This can be useful when end users do not have access to an email account which the password reset function uses. A user-defined message can be added to provide instructions to an end user requiring a password reset. |
RT31-14618505948 | Inspection data grid should filter based on fixed asset permissions |
The code has been updated so that, in the Inspection Management and in the Inspection Report DataGrid, a new field for Permissions allows filtering. |
RT31-14618500736 | Work Order Log - Task Category, Task Class, and Project Fields |
The code has been updated so that the Task Category, Task Class, Project fields are used and displayed correctly in the Work Order Log. |
RT31-14618500329 | Work Order Log - Misc Expenses are not logged against the correct WO# |
The code has been updated so that the Work Order number is present in the logged Work Orders table when using Misc Expense. |
RT31-145805 | League Scheduling with a DateFormat other than MDY errors |
League Scheduling no longer produces an error referencing the month value when a date format other than mm/dd/yyyy is set in Static Parameters. |
RT31-14618516908 | Add SAFormReport screen | A new report screen has been added for reporting on Forms that have been created for Contact Us on WebTrac. This feature applies only to customers using the RecTrac Forms option for Contact Us in the WebTrac Parameters profile. |
RT31-14618516904 | Customer is looking for RecTrac receipts to reflect credit card surcharges pursuant to MasterCard surcharge rules | CardConnect Service Fee information can now be displayed on WebTrac and RecTrac payment screens and on all WebTrac/RecTrac receipts when configured and applicable. This feature improves visibility of what service fees will be charged to the payee for WebTrac/RecTrac credit card transactions. It also provides RecTrac users with service fee information to ensure its proper communication to patrons for card-present retail transactions. Generally, service fees are additional charges (percent of transaction or flat $ amount) that the payee will assume for paying with their credit card. Note: Service Fees need to be set up on the CardConnect MID prior to utilizing this new feature in WebTrac/RecTrac. Users cannot set up and configure Service Fees for CardConnect directly within RecTrac. To facilitate this feature, a new toggle has been added to CardConnect credit card profiles with the label "Display Service Fees on Receipts and Payment Screens (WebTrac and RecTrac)." This option applies only to the following account types: Normal Retail, E-Commerce, and MOTO. This feature is not applicable to "Restaurant" account types that involve tip processing. Enabling this option will trigger Service Fee information to display on the WebTrac and RecTrac payment screens when a credit card payment code is selected for payment. When enabling this option on the Credit Card profile, two additional fields will display: Service Fee Type (Percent or Flat) and Service Fee Rate. These two fields are not updateable and will be maintained via credit card transaction processing with CardConnect. RecTrac notifications will alert the user if their CardConnect service fee configuration does not align with the RecTrac service fee configuration. Enabling this new option also will allow service fee information to display on receipts. This includes 40-column POS receipts, regular 8.5 x 11 receipts, and credit card authorization receipts. The service fee will be itemized and included in the total authorization amount on the credit card authorization receipt. A note has also been added to each receipt output indicating that "A Service Fee has been applied to this transaction." |
RT31-14618516893 | Add Tenant Access DataGrid and Update screens in User Management | New fields have been added in User Management for customers configured with a Multi-Tenant Enterprise environment. These fields are displayed only for the database tenant toggled as the "Enterprise Parent Application." These fields are used to assign users of the enterprise application permissions to access other tenants within the enterprise environment. These settings will be hidden and not applicable for the majority of RecTrac customers. |
RT31-14618516837 | "404 Page Not Found. Click back and try again" when answering a Change/Transfer transaction type question on WebTrac |
When answering a Change or Transfer type question on WebTrac, the user no longer will receive a 404 error and will be able to continue with the transaction as expected. |
RT31-14618516788 | WebTrac - wrong behavior when refreshing certain screens |
The code has been updated so that when a refresh is made to a WebTrac screen, the refresh returns to the same screen rather than redirecting to the Search or Home screen. |
RT31-14618516786 | ONLY 'AR' Results show in Purchase History results on Webtrac - My History |
The code has been updated so that My History from WebTrac filters work on any of the modules and bring the necessary history information. |
RT31-14618516781 | Screen Design inconsistencies in HH Update and Person Update screens. | Resolved issues where a creating a custom Household Update or Person Update screen with no screen changes yielded a screen that appeared different from the default VSI screen design. |
RT31-14618516766 | SAMiscCode updates for Database Value Codes in RecConnect and Letter Management | A new setting for "Allow in RecConnect Database Value Codes" has been added for CYMS Misc Code Types. When enabled, these codes tags can be added in RecConnect emails and letters to merge Staff- and Provider-related codes into email and letter content. This feature is ideal for sending Staff and Providers RecConnect notifications of trainings, credentials, and other records that may be coming due. For CYMS Misc Code types that track a completed and/or due date, the code value will include the "due on" or "completed on" date information when the code value is merged into the email or letter. |
RT31-14618516764 | Letter Group Update - make 'Print Options' for waivers a required field to greatly decrease customer frustration |
The Print Options field now is a required field when creating a new Letter Group. Setting this field when creating a new letter or waiver and eliminates any chance of this setting being missed during setup. |
RT31-14618516705 | 3.1 RecTrac Access Control needs to have the Facility Keep Open option from 10.3 | A new access control feature has been added that allows users to keep both the doors/turnstiles in an open state, as well as set up predefined open times on the access relay profile. In the access control monitor program, users will be presented with a Keep Open button. Toggling this button will keep the access relay in an open vs. a closed state. To set up predefined times, users must add a new facility time block system code, link the code to the access relay profile, and set the open time to 1 minute before the door/turnstile is to remain open. For predefined operation times, the user also must be logged in to RecTrac on the VIC listening machine. |
RT31-14618516698 | WebTrac - Odd behavior when refreshing screen on family member selection |
Refreshing the member selection screen for WebTrac activity enrollments now works properly and no members are automatically selected. |
RT31-14618516687 | Remove RecTrac "Modern UI" toggle from RecTrac interface parameters (keep WebTrac) and remove logic to check toggle, always forcing the Next Gen UI for RecTrac |
Interface parameter record no longer contains the option to use the old RecTrac UI. |
RT31-14618516679 | Ability to Change Item after bills are created | The logic for "Update Fees" and "Change/Transfer Item" has been modified to support items under a Contract. Contracts using either Automatic or Ad-Hoc Billing can make modifications to existing items and the Contract and associated Bills will be updated appropriately. The second modal when using "Change/Transfer Item" will display the originally Selected Fees, Amounts, Time Counts, and Quantities that were chosen during checkout. |
RT31-14618516675 | Expand Installment Billing Processing to include additional modules | Installment Billing now supports the use of the following modules: Activity Enrollments, Facility Reservations, Pass Memberships, Rental Reservations, Locker Reservations, Trip Reservations, Trainer Reservations, League Registrations, Service Item Purchases, Inventory Purchases, and Ticket Purchases. Module-specific options have been added to the Installment Billing processing program. |
RT31-14618516671 | Work Order Management - Task Code and Asset Code columns in the DataGrid display nothing |
The code has been updated so that, when set, Asset Code and Task Code are displayed in the Work Order Management's DataGrid. |
RT31-14618516616 | RC Issue - Deposit Fee Justification adjustment |
On a standard receipt, the justification for Deposit type fees now is consistent will other fees on the receipt. |
RT31-14618516597 | Updates to Question Management for viewing links | An option to "View Links" has been added within Question Management for questions that have existing item links. This link is designed to assist with troubleshooting and will display a DataGrid of all records within the database to which the selected question is linked. |
RT31-14618516593 | Fix the code that hides/shows prompted IB fees when paying in full |
The code has been updated so that, when switching among different billing options on the Processing Prompts screen, non-applicable fees are hidden. |
RT31-14618516583 | Update Online Help for Electronic Signature Capture RecTrac 3.1 topic - Remove Global Waiver constraint text |
Updated the RecTrac 3.1 Electronic Signature Capture topic doc and removed the following sentence as it is no longer relevant: "Signature Capture is NOT available for Global Waivers. This is a current limitation." |
RT31-14618516557 | CPStream error for on prem customers during an update: Overall update works but data is missing |
A check was added to the RecTrac update exe to ensure the Startup.pf file contains the correct values. If the values are incorrect, the Setup.exe script will exit with a message detailing which area to address. |
RT31-14618516556 | The Refresh option gets stuck in processing in the Work Order screen |
The code has been updated so that the Work Order Screen does not get stuck in Processing when using the Refresh option. |
RT31-14618516555 | Customer wishes to restrict passes from clerks. When clicking through multiple tabs (most replicable after clicking locker), clicking back on passes causes all passes to display (including restricted passes) |
Permission code logic now functions correctly for the Pass DataGrid in Global Sales after searching for and adding a locker rental to the cart. |
RT31-14618516554 | Remove CVV from Card Connect Curl Response logging | The Card Verification Value (CVV) for CardConnect eCOM and manual card entry transactions no longer will display in plain text within the CurlResponse and WebSpeed log files. The parameter and value now will display as: "cvv2":"<No CVV Logging>" in the Curl Response logs, and in WebSpeed logs for manual card entry on a Bolted pin pad, the parameter and value will display as: webcheckout_cvv=<No Credit Card CVV Logging. |
RT31-14618516553 | Visit Fees do not calculate through Global Sales when the person is chosen second |
The code has been updated so that Fees are well calculated according to the amount when performing Daily Visits in Global Sales, when selecting the member either before or after the visit initiation. |
RT31-14618516551 | Parkland Facility Reservation Import - Reservations Complete field not set to "Yes" / Tree reservations cart status not set to "Complete" |
The Parkland Facility Reservation Import program now sets the correct CartStatus on Child Facilities in a Facility Tree reservation created through the import program. |
RT31-14618516550 | Transfer waivers not printing |
Waivers that are set to a Print Option of Transfer are now presented on a transfer transaction type. |
RT31-14618516549 | Work orders created from a failed inspection on mobile get assigned a due date of 12/31/1969 |
The code has been updated so that in Mobile the Work Orders coming from a Failed inspection that had the Due Date left as default show an empty Due Date. |
RT31-14618516548 | Ics and pdf selected for facility calendar generates a corrupted pdf |
The facility calendar can now be run for both the PDF and iCal formats simultaneously. |
RT31-14618516546 | Customers are unable to add a second item to their shopping cart when waiver is set to once per receipt |
The code has been updated so that multiple items can be added to the cart when the Waiver is set to Once per receipt and E-Signature. |
RT31-14618516540 | Wrong data logged in MainTrac Form Log screen after changing the fixed asset type |
The code has been updated so that Form Logs cannot be logged with assets that are not part of their Asset Type. |
RT31-14618516473 | Timeblocks under 60 minutes display incorrectly in WebTrac permit calendar |
The WebTrac permit calendar now works correctly for timeblocks under 60 minutes instead of displaying just a part of the available slots. |
RT31-14618516400 | Make and model label fields on the rental single icon screen use custom labels |
Since language codes are used, field labels on the WebTrac rental item details screen no longer are editable. |
RT31-14618516378 | The DB_Utility Database Initialize does not update the receipt path in Static Parameters if "Store Receipts outside of the database" is selected |
The RecTrac utility Refresh Database now will create a separate folder for demo receipts when storing RecTrac receipts outside of the database. |
RT31-14618516340 | RecTrac Freezes when Renewing Punch Pass when clear buffer button in play |
The code has been updated so that Pass Renewals do not cause the Touch Screen to freeze when the Clear Buffer button displays in the Touch screen. |
RT31-14618516303 | Add support for including Staff/Provider Record Tracking Data as Data Tags in RecConnect |
CYMS Staff and Provider Record Tracking codes now can be included in CYMS Staff/Provider RecConnect emails and letters. These options are displayed in the "Add Database Value Code" fields for the email and letter body fields within RecConnect, as well as the "Letter Text" field in Letter / Waiver Management. All code options begin with the term "Record Tracking:". |
RT31-14618516279 | Quantity SuperGrid with multiple family member sales creates incomplete SADetail records |
Quantity rental items sold through the SuperGrid to multiple family members now process properly. |
RT31-14618516274 | 524 errors in WebTrac when trying to "Proceed to Checkout" | The code has been updated so that no loop takes place in the code when using the ?Zero Dollar Auto Finish/Checkout? for One-click to finish setting in the WebTrac parameters. |
RT31-14618516273 | Disabling search field causes error: Cannot find PSTicketBlock Record | The code has been updated so that the Ticket Block Combobox reacts accordingly in WebTrac when the Ticket Block Combobox field from the WebPreAddToCart_GroupTicket group in the WebTrac Processing Screen is updated with any of the available options regarding the FieldStatus. |
RT31-14618516269 | "Show Trips with Available Spots" custom design screen will not allow users to uncheck if defaulted to yes Old WebTrac UI |
WebTrac search criteria checkboxes no longer will have their values reset to the default value specified on a custom screen after doing a search. |
RT31-14618516268 | sFTP logic needed for RecTrac REPORTS |
SFTP logic has been added to RecTrac reports. |
RT31-14618516267 | Default DB Settings - Skip Waitlist Options should be ON by default |
The default Static Parameters profile now starts with Skip Waitlist Options selected. This affects only newly created default databases. |
RT31-14618516182 | Special Session end should better handle bad data |
Sessions that could not be closed due to bad data can now be closed. Old sessions will be closed automatically by the Session Cleaner event, preventing need for any manual action. Any sessions still not closeable likely are related to other issues. |
RT31-14618516014 | Add Enterprise Tenant Management Screen and Database Schema | A new feature has been added for Enterprise Tenant Management for applications specified as Enterprise Parent Applications within the License Profile. This feature supports linking multiple RecTrac instances together to create Enterprise access to distributed RecTrac deployments. |
RT31-14618516004 | Incorrect fee is displayed in the ticket block pull down on WebTrac |
The Starting Fee amount now is correctly displayed when choosing a Ticket Block on WebTrac, when the lowest applicable fee can be determined. If there are multiple possible fees that can be applied, the text "Add to Cart for Price" will be displayed. |
RT31-14618515942 | Change and transfer transaction types do not work for receipt documents | The code has been updated so that when performing a transfer of an item with additional documents, these documents are passed to the new item as well as printed/emailed if desired. |
RT31-14618515933 | Add RecTrac Form Dashboard program | A new processing program for interacting with WebTrac Contact Us Form submissions has been added to the RecTrac application. This program allows RecTrac staff to: View/print Forms submissions, assign Form submissions to a RecTrac user for follow up, and transition Form submissions within the Forms workflow. This program applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515929 | Add new Contact Us options in WebTrac Parameters | Two new options have been added for Contact Us in WebTrac: The first option of "External URL" allows the user direct Contact Us clicks on their WebTrac page to open a new browser tab directed to an external URL. For customers with an existing Contact Us page on their municipal website, this solution allows Contact Us inquiries to be directed the customer's Contact Us page rather than the built-in Contact Us page for WebTrac. The second option of "RecTrac Forms" allows the user to build out a Contact Us experience tailored to their patrons' common inquiries. With this option, the user can provide a patron with multiple inquiry Forms from which to choose, where each Form can be assigned/directed to the applicable staff member(s) for follow up. Using this option, Contact Us inquiries can be tracked and automated email notifications sent both to staff and patrons on an inquiry submission/resolution. |
RT31-14618515925 | Add Form Workflow Management and supporting database schema | A new menu item of Form Workflow Management has been added to create workflows for WebTrac Contact Us Form submissions. Form Workflow Management defines status transitions that forms will advance to completion along with automated actions that can be triggered during a workflow transition. This includes automated user assignments as well as staff/patron notification emails. This menu item applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515923 | Add Form Management program and supporting database schema | A new menu item of Form Management has been added to create WebTrac Contact Us Forms. RecTrac Forms consists of a combination of Headers, Instructional Text, and Questions for a patron to complete. Each Form can be assigned to a specific Form Workflow dictating to whom the Form submissions will be assigned and what statuses through which the Form must transition for completion. This menu item applies only to customers using the RecTrac Forms Contact Us option in the WebTrac Parameters profile. |
RT31-14618515881 | Receipt documents set to print on Purchase are printing on deposit refunds | When set to transaction type purchase, receipt documents no longer will print/email upon processing of a deposit refund. |
RT31-14618515767 | Clearing filter in search function in Facility monitor does not clear |
Emptying the Facility Monitor filter no longer reverts the filter to its previous value after clicking the Search button. |
RT31-14618515569 | Changing Primary Guardian Fee code doesn't update member details |
The Household Fee Code now can be synchronized between Household and Family Members using the "Family Member Option: If The Household Fee Code Changes, On Save:" option from the Household profile. |
RT31-14618515562 | Global Sales not releasing a previous visit swiped patron, thus causing sales to be recorded against wrong household |
Corrected issue where clicking on the Household Lookup from the Gobal Sales screen and emptying the cart would sell the daily visits to the previously selected household. |
RT31-14618515560 | Webtrac Nextgen UI: Window resizing display issue - reactive css |
Improved handling of image resizing in WebTrac NextGen when the browser window size is adjusted. |
RT31-14618515554 | Unable to Add SAHouseholdUpdate_AddNewMember button to HH Update Custom screen if it has been removed |
Users now are able to add and remove the Add New Member button on the WebTrac Create New Household and Household Update screens. Previously, users would receive an error when trying to add the field back to the screen. |
RT31-14618515457 | Useless Progress Error Message in Log File CSSStyleUpdate.p |
A change was made to remove an unnecessary error message from displaying in the RecTrac webspeed log file. |
RT31-14618515202 | Issue when posting accrual for dates in the future: The process runs when user selects Cancel, while selecting Cancel should cancel the posting |
The code has been updated so that the Accrual process is not running during its initiation and cancellation processes. |
RT31-14618515189 | League Schedule Matrix not allowing Overlapping Time Slot Moves 3.1.10.06.03 |
Users no longer are prevented from changing a game schedule from the Matrix if the new game time overlaps with the existing game time for the game being changed. |
RT31-14618515187 | When enrolling a Daily Guest off of the waitlist for Trips or making changes in various modules, the name, etc. does not carry over to the new record |
When enrolling a daily guest to a Trip from the Waitlist, the guest information originally entered (Name, Address, Phone number, etc.) now carries over to the new enrollment and onto any corresponding reports. |
RT31-14618515072 | Enable easy identification of the build applied for diagnostics |
The code has been updated so that the Support section in RecTrac shows additional information regarding the Dev build, like build version and a Jira link. |
RT31-14618515013 | NextGen WebTrac UI Logo needs an option to link to their home site |
A "Logo URL" field has been added to the WebTrac Parameters profile to embed a URL in the user's WebTrac Logo image. This will make the logo clickable and open the URL in a new browser tab. |
RT31-14618514738 | When switching among time blocks on the SuperGrid, the time block loses its defaulted start and end time on the Grid |
The default Start and End time set in the SuperGrid profile now applies correctly when changing the Time Block option in SuperGrid Processing. |
RT31-14618514530 | Copying fees does not work as expected for items of varying quantity | When the Single Select Copy Prompt Settings are enabled, the correct total now is added to the cart when using the "Copy Fees" toggle with items of varying quantity that use prompted fees. Additionally, some modules prevent user confusion through now disabling the Quantity field in the Prompted Fees screen. |
RT31-14618514529 | Refund Interface using Peoplesoft does not include full name |
The Full Name entered as the alternate payee/address during a refund finance transaction now displays on Refund Interface export when the Peoplesoft refund option is selected. |
RT31-14618514528 | Receipt Comment Text from the reciept format profile do not print on a credit add receipt |
A global RecTrac daily comment code option has been added in the Receipt Format profile to add comment codes across all RecTrac modules. |
RT31-14618514467 | Need Additional Info Exposed on a WAF Block |
When an error occurs for a RecTrac request, the Returned Error page will display if available. |
RT31-14618514466 | Facility Contact Phone RecConnect Tag does not pull correctly |
Facility Location Contact Name and Location Contact Phone have been created and are available as tags to add to a RecConnect email. |
RT31-14618514464 | Enrollment Overrides not working for drop-in activities with proper permission setup |
The code has been updated so that the Override options work appropriately for Activities that allow drop-ins in the Visit Processing screen. |
RT31-14618514462 | A number of rules in Trips are not working |
Rules relying on item dates and times now work correctly for trips. |
RT31-14618514314 | Date Field displays Invalid Error when entering Month, Day, and Tab Out |
Manually typing the month/day/year in any date field and clicking the Tab button to move to the next field no longer produces an error citing an Invalid Date. |
RT31-14618514307 | Filtering by the credit card brand of Master Card not working |
The VSI - Credit Card Report now will filter data correctly for the Master Card brand. |
RT31-14618514306 | Record import issue for Activity Section | When using the Record Import Program to import Activity Sections, if a Day of the Week column is left blank, it will not be considered a meet day. |
RT31-14618514235 | Global Sales gets stuck in a loop between household balance message and Item selection error |
Users no longer will be stuck in a Global Sales loop when clicking Add to Cart with no item or household selected and then choosing a household with a debit or credit balance other than zero. |
RT31-14618514123 | PayTrac eCheck Integration | PayTrac eChecks have been fully released within RecTrac. The first phase of PayTrac eChceks is for reoccurring billing setups only. For more information regarding PayTrac and/or PayTrac eChecks, please contact Vermont Systems Sales. |
RT31-14618514057 | Customer needs the instructor information displayed on WebTrac |
The ability to show an instructor(s) linked to a section has been added to the Item Info screen on WebTrac. In Staff Management, the "Display Instructor on Web?" toggle must be enabled for instructors to show on WebTrac. |
RT31-14618514053 | Bad Gateway 502 Error Clicking View Confirmation links If Session Has Been Terminated By Session Cleaner |
Bad gateway 502 errors no longer will occur when using links on the WebTrac confirmation screen with an expired session. |
RT31-14618514048 | A daily fee using Item Month Criteria adds fees from both months if the reservation has dates in both |
The Item Month criteria now applies fees correctly when a reservation spans multiple months. |
RT31-14618514044 | Users are able to delete Households from household management when household history is present |
A change was made for households with cancelled transaction history to prevent them from being deleted. |
RT31-14618514043 | Provide Data Access Profile Permissions - Navy 3.1 |
When linking more than one permisson code to a permission profile, or a data access profile for the locker module, locker items will properly be displayed in Global Sales. |
RT31-14618514039 | Credit Card Report: Record Status multi-select dropdown list appears to have some bogus dups (e.g. Authoriz & NoCaptur) |
Several invalid credit card transaction record statuses were removed from the Credit Card report status selection list. A Post Update program will check for any records with these invalid statuses and convert them to correct statuses which are currently used. |
RT31-14618514031 | Foreign Currency conversion not running if the exchange rate is 1. This is a possible exchange rate - so should still do the conversion. Exchange Rate not being added to SAGLDistribution record | The Foreign Currency conversion now is run even if the exchange rate is 1. The exchange rate also is now recorded on the SAGLDistribution record. |
RT31-14618514029 | New install of RecTrac 3.1 set a default -L as 32768 should be 250000 |
The Lock Table Entries value will now be set to a minimum of 250,000 on each database. |
RT31-14618514028 | When using facility receipt comment code questions during a reservation the receipt cuts off the label of that field | On Facility Receipts, the reservation comment code label has been modified so the label no longer is cut off on the receipt. |
RT31-14618514025 | Access Control swipe logic bug with drop in (Enroll By Day) programs |
The code has been updated so that Access Control swipe logic works appropriately for Activities with Drop-In and Enroll by day. |
RT31-14618513797 | Deprecate "Account Transfer" Paycode type |
Deprecated "Account Transfer" Paycode type. |
RT31-14618513642 | Multiple trips on a 40-column receipt display the count line superimposed over the ticket line |
When using access tickets with trips, the count and ticket lines no longer overlap. |
RT31-14618513107 | 3.1 - Request to add color coding to Trip Tab in Global Sales |
Added color coding for the trip module DataGrid in Global Sales. |
RT31-14618513106 | 3.1 -"Post Receivings - Invoice Balance" does not account for the shipping costs when calculating the remaining Invoice balance |
The shipping cost is now taken into account when calculating the 'Invoice Amount Left' field on the Inventory Posting screen using the "Post Receivings - Invoice Balance" posting option. |
RT31-14618513104 | Allow 0 to be used for Days in Days and Time Criteria |
The Days & Time rule criteria now allows the entering of a day of "0," so rules can be set up to the hour on the day of the event. |
RT31-14618513103 | DataGrid option for SAFee_GiftCertificateList in Fee Management |
Added the Gift Certificate List field to the Fee Management DataGrid. |
RT31-14618513090 | Scheduled RecConnect does not use EmailFromFriendly field |
Scheduled RecConnects now save and utilize the EmailFromFriendly field. |
RT31-14618513088 | Create Buffer object Error using "Report Listing Screen" |
The All Reports menu option now brings users to the Report Output Listing screen. This change creates a more consistent user experience when searching and running reports. |
RT31-14618513071 | Household Duplicate Check for Primary Address Name doesn't work |
The Household Duplicate Check for Primary Address/Name now works correctly and notifies the user of potential duplicate households based on Primary Address and Name. |
RT31-14618512971 | Household Inquiry: Hosehold Details Cancel button not functioning |
The Cancel button on inquiry screens now is usable and closes the screen. |
RT31-14618512940 | Customer is unable to export out fee sets due to a max setting limitation |
The code has been updated so that the Sets Export section includes the Export All toggle and the Record Type combobox. |
RT31-14618512932 | 3.1 - ** Decimal number is too large. (536): Adjust error message when User is attempting to pay using multiple Credits |
The correct Message of "You can only select one Credit record at a time to use." now will display when multiple credit records are selected and a user tries to apply them at the same time. |
RT31-14618512774 | 3.1 - Kiosk Daily pass checking broken if only one valid pass is listed on Kiosk Profile - Stuck in loop |
When scanning in a daily pass in Kiosk mode where only one daily pass is available, the patron no longer is presented with a loop of daily pass being added to the cart. |
RT31-14618512765 | Transaction Dates for Midnight Transition Sales on WebTrac are of Previous Date |
The code has been updated so that Transactions started before midnight and ended after are reflecting the correct date and time in the Transaction History. |
RT31-14618512625 | 3.1 - FR "Change" Transaction questions do not print on a receipt |
Questions and answers set to prompt on a FR Change transaction type now will print on the receipt. |
RT31-14618512617 | WildCard Cost Centers linked to ticket fees aren't being used during sale |
WildCard Cost centers are now being linked to Ticket sales on the GL when fees are configured to use WildCard Cost centers. |
RT31-14618512611 | Receipt Copies can be up to 15 in profile, but only 10 on global Sales screen | The Receipt Copies' maximum value now is consistent across the Receipt Format profile, Global Sales payment screen, and the Payment Code. The system will default the Global Sales Receipt Copies number to the higher value set in the Receipt Format profile or on the Paycode being used in that transaction. |
RT31-14618512501 | WebTrac Add and Update Household screens, number of max contacts reached shows a Back button and group |
The error message displayed when reaching the maximum number of emergency contacts on the WebTrac household screen has been fixed by removing the Back button. |
RT31-14618512456 | 3.1 - Print Selection Criteria Toggle on Cash Journal causes the .CSV export of report to be blank |
When running the Cash Journal report, the .csv file option now will complete properly when the PDF file option and "Print Selection Criteriea" toggle are enabled. |
RT31-14618512314 | Do not display dialog on silent install for a new version of install | The code has been updated so that older version builds can be installed in either normal or silent mode without restrictions, when using a .bat script that includes the following command "C:\Users\vlad.balmus\Downloads\Setup_3.1.10.10.00.exe /qainstall=Yes " +- "/s." |
RT31-14618512311 | Improve customer ability to view uploaded documents through making usable the View Document button in Household Inquiry |
The View Document button now is usable in Household Inquiry to view uploaded documents. |
RT31-14618512280 | Getting Temp-Table (9040) Error when running HH Transaction History Report |
The VSI-HH Transaction History Report nowo can accommodate households with no transaction history. The report output will note that no transaction history exists for the selected household. |
RT31-14618512049 | Quantity available for rental items does not display in RecTrac or WebTrac |
Available quantity rental items now will update properly to show the correct available count in RecTrac and WebTrac. |
RT31-14618511913 | Gift Certificate Activity Report CSV does not print data when no expiration date is listed |
A change ensures that t he Gift Certificate Activity report no longer produces a "?" on the csv output for gift certificates that do not expire. |
RT31-14618511910 | Disallow rule with non-deny override settings not functioning for PST |
Rule checks now are performed for each ticket involved in a transaction and enforced correctly. |
RT31-14618511907 | Payment Code Management - DataGrid Receipt Copies column value does not show setting of "0" |
The value "0" now will display correctly in the Payment Code Management DataGrid for receipt copies. |
RT31-14618511885 | Setup.exe script is not updating Tomcat on a web server only install (WebSpeed Messenger and AppServer Internet Adapter only) |
RecTrac updates when run on the web server now will properly update Tomcat. |
RT31-14618511852 | Kiosk: Add a check to prevent users from linking the Kiosk profile at the Default level in Profile Assignments |
The code has been updated so that Kiosk type profiles cannot be set at the default level in Profile Assignments. |
RT31-14618511643 | Reform Rental Condition process in Global Sales: Making VSI Function question work and removing combobox on Current Rental tab |
The code has been updated so that the Rental Conditions for rental items are updated according to the last condition status set under the VSI - Function Rental Condition question. |
RT31-14618511641 | Updating FR Status doesn't update the Tree Reservation if done through Purchase History |
When updating the Facility reservation status through Global Sales Purchase History by clicking the Change > Update Status/Tickler button, the status of any other facility tied to that facility tree also is updated. |
RT31-14618511558 | Wrong Staff printing on PT transfer receipts and transfer description line runs off page |
Standard size receipts now will show the correct personal trainers when transferring from one trainer to another. |
RT31-14618511296 | License input fails when driver license birthday isnt formatted correctly | When scanning a Drivers's License to create a household, the Birthdate field will be skipped (left blank) if the date format scanned is invalid. Previously, an error would occur, which prevented any information from being populated by scanning the Driver's License. |
RT31-14618511173 | Mobile MainTrac - Have Assigned Staff to Work Order in MainTrac. In MMT WO Log, after picking the WO, no staff is selected,, requiring user to reselect |
The code has been updated so that Work Orders with staff assigned display only the assigned staff when in the MainTrac Work Order Log or Mobile MAinTrac Work Order Log. When no staff is assigned, all the available staff members display as selectable options. When only one staff is assigned, that staff member automatically is selected. |
RT31-14618510704 | Wrap facility text in VSI - Multi-Facility Weekly Booking Report |
The code has been updated so that, in the VSI - Multi-Facility Weekly Booking Report, the Facility Description is wrapped on the next line if the description is longer than the column's space. |
RT31-14618510658 | Consolidate Golfer / Visit Details option for 40 Column Receipts | A new option has been added to the Receipt Format profile under the Condensed (40 Column) Receipt Options group. When enabled, the Consolidate Golfer / Visit Details toggle will condense receipts containing multiple pass visits per patron per pass. Multiple quantities of service and inventory items also will be consolidated on the receipt to reduce overall receipt length. Note: This option applies only to 40 Column receipts. The setting is toggled off by default. |
RT31-14618510522 | Customer would like to see the option of Multi-select tee time cancellations through webtrac when you are on the history.html?historyoption=cancellation |
The code has been updated so that Tee time slots can be deleted altogether in WebTrac from the Cancellation section. |
RT31-14618509975 | Question sets cause the copy answer to continue throughout transaction |
When the Copy Answers toggle is used and different items with the same question set are added to a member of a household in succession, the Questions now are displayed for the second/third, etc. item. |
RT31-14618509608 | Fees DataGrid resets during processing, causing difficulty in processing complicated reservations |
The code has been updated so that when a large number of Fees are set and displayed in a DataGrid, the screen does not react incorrectly when scrolling through these fees. |
RT31-14618509597 | No Household Selected when adding a new Household in Visit Processing |
When adding a new patron to the database through Pass Visit Processing, the household added will remain selected for a Daily Pass Visit sale. |
RT31-14618509481 | When using Combined Fee Prompt, Rules are only checked on the first ticket | The code has been updated to apply Rules that are part of Tickets with Combined Fee prompts. |
RT31-14618509448 | Save+Cancel buttons replacing/disabling buttons from other panels | Having two or more file maintenance tabs open at the same time no longer disables the Save/Cancel buttons on the tab in current use. |
RT31-14618509438 | Activity Drop In Visit Count Not Updating With Correct Visit Count |
The code has been updated so that the Visit section from the Activity section Inquiry shows the number of Drop-In Visits according to the amount purchased. |
RT31-14618509433 | Task code auto complete not working on PM Plan tabs |
When typing in a picklist field for MainTrac PM Plans, autocomplete code suggestions now will be presented. |
RT31-14618509386 | Multiple fee adjustment categories causes issues |
The code has been updated so that Fee categories work appropriately when used for fees on any item level. |
RT31-14618509377 | Override Codes remain set after switching from the Override With Matching Codes option to Override With Rights |
The code has been updated so that, when the Override with Matching Codes option is used for Rules, the option does not remain stuck when choosing a different Override option. Note: "RemoveUselessOverrideCodesFromRules" procedure is run with this code fix. |
RT31-14618509361 | Ability to Remove/Disable/Change the way the Forgotten Password Link works on the new UI Login Screen |
The ability to prevent users from resetting their password from the RecTrac login screen has been added. This can be useful when end users do not have access to an email account which the password reset function uses. A user-defined message can be added to provide instructions to an end user requiring a password reset. |
RT31-14618505948 | Inspection data grid should filter based on fixed asset permissions |
The code has been updated so that, in the Inspection Management and in the Inspection Report DataGrid, a new field for Permissions allows filtering. |
RT31-14618500736 | Work Order Log - Task Category, Task Class, and Project Fields |
The code has been updated so that the Task Category, Task Class, Project fields are used and displayed correctly in the Work Order Log. |
RT31-14618500329 | Work Order Log - Misc Expenses are not logged against the correct WO# |
The code has been updated so that the Work Order number is present in the logged Work Orders table when using Misc Expense. |
RT31-145805 | League Scheduling with a DateFormat other than MDY errors |
League Scheduling no longer produces an error referencing the month value when a date format other than mm/dd/yyyy is set in Static Parameters. |