Issue Key | Issue Summary | Customer Note |
RT31-14618522978 | New option to use the United States ePACT domain or the Canadian ePACT domain | Within the Static Parameters profile, added a new combo box to the ePACT Network Integration group. This new combo box and options apply to the Canadian and United States domains. Existing ePACT users do not need to change this field. New ePACT users wil be contacted by their ePACT representative during onboarding to determine which domain to use. |
RT31-14618523324 | PayTrac - Disputes - Allow use of No-Val Credit Card Profile to update disputed transfer information when processing a refund |
When reconciling a disputed transfer by processing a No-Val Credit Card Profile refund, a new field in Global Sales will prompt for the disputed transfer ID. A new record in the Disputes tab will show the details of this No-Val refund for the disputed transfer. |
RT31-14618522387 | Household Trial Balance Reports not matching the GL and scholarship records |
When using a scholarship pay code to create a credit balance on a Household, the amount issued and amount used now will calculate correctly on the Family Member Scholarship Trial Balance report. |
RT31-14618522925 | Form filled out through WebTrac Form Search linked to Household FM1 |
When a Household is logged in to WebTrac and performing a Form Search, with Autofill fields enabled and a Family Member not required, the system will automatically use all of the information from Family Member 1 (the Primary Guardian or Sponsor). |
RT31-14618523407 | WebTrac is unable to search for more than 17 Activity Types at once on the AR Search page | WebTrac searches with extensive filter selections (e.g. Activity Search with a large number of Types and Subtypes selected) now will return the correct search results. Previously, selecting too many filter options could result in zero search results displaying, as the code could not properly handle the extensive list of filter selections. This is not a common scenario, as users typically select only a few filter options to narrow their search results. |
RT31-14618521969 | Update Form Trigger Actions to account for automated Staff Review Notifications | Updated RecTrac Forms Transition Triggers according to the following: • Renamed two existing Transition Triggers: "Staff Notification" now is "RecTrac User Notification" and "WebTrac Review Notification” now is "Submitter Defined Email Notification.” • Added a "Staff Notification" Transition Trigger, which will notify any Staff via email with the specified Staff Category. • Added a new database tag option for "Web Form Review Link," which can be added to the Notification email body of the various transition triggers. |
RT31-14618523599 | Reset password link not resetting - yielding a no Session Record Available error |
Updated code so that the WebTrac Forgot Password Reset link works as expected regardless of the number of sessions open in the application. |
RT31-14618523168 | Missing language phrases in WebTrac after update |
Updated code so that the event that rebuilds the Language Code Cache always will recreate the same number of records. |
RT31-14618523142 | Address scenario where Serialized Tickets are lingering indefinitely in a Record Status of "In Progress" |
Updated code so that Serialized Tickets do not linger indefinitely in 'In Process' when encountering rule restrictions. |
RT31-14618523065 | Advanced Criteria with Advanced Unit of Nights and Time Unit of Current Receipt causes transactions to linger indefinitely when adding to the cart |
Updated code so that RecTrac does not linger in an infinite loop when using an Advance Criteria with the Advance Unit set to Nights. |
RT31-14618523343 | DB Inquiry/Edit will not load all records if Clob fields are included |
Updated code so that queries work as expected when performing DB Edit/DB Inquiry queries on tables containing CLOB fields. |
RT31-14618522276 | Staff Update adding two or more permissions, after saving cannot make changes without removing permissions from DataGrid |
Updated code so that multiple permissions can be set and updated at the Staff level. |
RT31-14618517597 | Discounts set to transaction type of purchase not working on lottery enrollments |
Updated code so that Discounts are applied as expected when running the Lottery Spin for Activities involved in the Lottery process. |
RT31-14618521467 | Tee Time No Show is billing the internal household, with all records created linked to the same receipt number | Updated code so that a separate receipt is generated for each linked credit card involved in Tee Time bookings when running the Tee Time No Show process. |
RT31-14618523381 | Code Conversion - When deleting Touch Cache, need to publish changes immediately |
Touch POS Cache now is rebuilt when Touch items are updated via the Code Conversion process. |
RT31-14618523379 | Contact Us Forms will not display in WebTrac if commas are used in the short description |
The use of commas in form short descriptions no longer affects the WebTrac Contact Us pages Form selection list. |
RT31-14618522979 | V-222549 - End any open sessions for a RecTrac user upon user account deletion / activation |
The system now will automatically delete any open sessions for an inactivated/deleted RecTrac user account. |
RT31-14618523832 | Adjust Click.Notification logic to use Static Parameter setting for Check Duration |
The system is now correctly using the value entered in the Notification Check Duration field within the Notification/Timer/Queue Settings group of the Static Parameters profile. Prior to this change, the system was always using 30 seconds as the duration regardless of the value entered in this field. |
RT31-14618523492 | Transaction Update > Reverse Receipt Payment: An Error Occurred - Attempt to update ttPayments record data exceeding 32000 (12370) |
The Reverse Receipt Payment process in Transaction Update now will properly handle payment reversals regardless of the number of line items paid on the original receipt. This change addresses the following error that displayed when a user tried to reverse a receipt payment where ~6000+ line items (e.g. Facility Pattern Reservation Fee line items) were paid on a single receipt. An Error Occurred: Attempt to update ttPayments record data exceeding 32000. (12370) ** Unable to update ttPayments Field. (142) |
RT31-14618522935 | Hide or Remove 'Include in Answers From History' and 'Do Not Print on Receipt?' in Question Text Update |
Polished the Question Text Update screen by removing fields not applicable to Forms, System Code - Site Area, System Code - Site Category, System Code - Site Type, and System Code - Site Group. |
RT31-14618523632 | PayTrac Dashboard - Add Household Number to the Transfers DataGrid |
The PayTrac Dashboard now shows a Household Number column within the Transfers DataGrid. |
RT31-14618522966 | V-222437 - Display last successful login date and time in User Settings sidebar |
The last login date and time will now display in the User Details pop out screen in RecTrac and at the bottom of the screen in WebTrac. |
RT31-14618523310 | Remove the BuildHelpCache event and all references to building help cache in the application code |
Removed the code regarding the BuildHelpCache event and all references to the help cache rebuilding from the application. |
RT31-14618516892 | RecTrac 3.1 certification for Windows 11 Pro |
Qualified VSI VIC 3.1.9 to work with Windows 11 Pro clients and verified RecTrac - VSI VIC compatibility for use with VS-qualified hardware peripherals. |
RT31-14618523141 | WebTrac Facility/Rental Calendar always shows the first block as AVAILABLE from the prior month, regardless of actual status |
Previously, calendar search results would display an inaccurate availability status for days in a prior month displayed in the calendar view of a different month. Fixed so that now, for example, May 30th, 2023 displays the correct availability status when viewing the calendar for the month of June. |
RT31-14618522969 | V-222544 - Add a RecTrac & WebTrac Password Setting for minimum password lifetime |
In Static Paramaters, added new fields for "Minimum Password Life In Days" to both the RecTrac Password Settings and WebTrac Password Settings groups. Both Change Password and Forgotten Password options will not work unless this minimum is met. |
RT31-14618522728 | Kiosk Visit Processing - New Pass Visit Purpose Questions for Passes cause the answers to record during Visit processing in RecTrac but not Visits through Kiosk Visits |
In Global Sales, changed Question Answers now will show the answer for Kiosk Visit Purpose when a new visit purpose question has been linked to a pass in Pass Management. |
RT31-14618523633 | PayTrac - eCheck Reversal - Send an email and copy of reversal receipt to the patron when an eCheck Reversal is processed |
For an eCheck reversal, the patron now will receive an email notifying that their payment was declined. This email's content can be customized within the PayTrac Check profile. A PDF of the reversal receipt will be attached to the email. |
RT31-14618523047 | Provider Management yields error for Age Group Requirement before Program Link can be created |
Fixed the issue that required linking at least one Age Group to a Provider before user could add Program Links to the Provider. |
RT31-14618518178 | Contracts Module - Delete button initially not disabled |
Corrected the Action button flow when creating a contract. Previously, the Delete button displayed when no contract was selected, resulting in a dead-end process. |
RT31-14618522967 | V-222450/222454/222458 - Add logging of changes in Profile Assignments to the RecTrac Audit Log |
Changed Profile Assignment Audit Log records to improve specificity. |
RT31-14618522747 | Error: You can only run one Routine per Subsession |
Changed code so that the Approve Batch Household functionality works as expected. |
RT31-14618523264 | Lottery Enrollments on WebTrac cause additional Family Members to have a Record Status of New and a Cart Status of Complete |
Changed code so that Rule violations do not affect the number of Activity Lottery assignments. |
RT31-14618522391 | Duplicate reservations from Record Import if allowing a waitlist |
Changed code so that reservation imports are not duplicated when Facilities are allowing waitlists. |
RT31-14618523272 | CardConnect - PIN Pads - Need to certify the Lane 7000 and Lane 8000 |
Certified the Ingenico Lane 7000 and Lane 8000 PIN pads for use with the RecTrac CardConnect integration. |
RT31-14618520015 | Missing Audit Log entries for login attempts | Audit logs now are created for both failed and successful login attempts, with or without additional login prompts (RecTrac and Mobile RecTrac). The LastLoginDate field is updated only after the user successfully moves through each prompt and completes the login process. |
RT31-14618522873 | Access Tickets not reprinting all tickets sold in the same receipt |
All access tickets linked to a Facility reservation will reprint or preview from the Reprint Ticket button in Global Sales Purchase History and Ticket Reprint Program. |
RT31-14618521854 | Misc. Code Detail Codes are created in CYMS 3.1 migration with inconsistent Misc Code Types |
Adjusted the Record Type in Miscellaneous Code Detail Management during an upgrade from 'Staff Prev Experience' to 'Staff Previous Experience' to ensure convention consistency. |
RT31-14618523574 | WebTrac phone number field formatting issues on Android devices | Addressed phone number field formatting issue in WebTrac that presented on some mobile devices (e.g. Samsung Galaxy phones running Android 10 and utilizing the default Samsung keyboard). The formatting issues prevented proper input and validation of phone numbers and could prevent users from completing transactions. |
RT31-14618522429 | PayTrac - Make updating credit card information in WebTrac after transitioning to PayTrac more intuitive to patrons |
Added the Allow Managed Profiles Bill Update toggle to PayTrac Ecom and Moto Credit Card profiles. When selecting this toggle, patrons will be able to update installment bills and auto debit records created from a previous credit card integration in WebTrac after switching to the PayTrac credit card integration. |
RT31-14618522909 | Activity Roster Report needs to show Status of Forms that have been submitted through the Form Link on Activity Section |
Added the ability to print a Form Status column on an Activity Roster Report. With multiple forms linked to an Activity Section, the report column will display only the status of the first form. |
RT31-14618522684 | Allow for Email Address, First Name, Last Name form fields to be placed anywhere in a form and enabe their labels to be updated from Form Management |
Added new Form Field Types for Submitted Email, Submitter First Name, and Submitter Last Name, which are automatically generated upon new Form creation. Users can adjust the labels for these fields as needed. |
RT31-14618522691 | Limit Shopping cart results. Add standard "SearchFirst" parameters |
Added new code to the shopping cart so that it now loads only the first 200 line items in the DataGrid. |
RT31-14618522670 | V-222411 - Add Miscellaneous Scheduled Event for inactivating user accounts without recent activity |
Added Miscellaneous Scheduled Event labeled ‘Disable Inactive Users’ that automatically inactivates user accounts after a set amount of days of inactivity. |
RT31-14618522932 | WebTrac Form History--Add Family Member and Item Description columns for linked form |
Added Family Member and Description columns to WebTrac Form History for linked forms. |
RT31-14618522643 | Next Gen UI WebTrac Footer Customization |
Added a Custom Footer field to the WebTrac Brand Settings group within the WebTrac Parameters profile. This field currently will display only for databases with a Database Type set to Military - Army. |