How to bypass the Waitlist Capacity message?
RecTrac 3.1.10.18.00
Table of Contents
Problem
Clerks are seeing a capacity message when attempting to enroll patrons onto a waitlist. How can we allow them to bypass this message and enroll more patrons onto the waitlist?
Solution
To allow clerks to bypass this message you will need to change the Waitlist override setting to warning from the Activity Section Update screen.
Steps For Solution
- From the RecTrac main menu, go to Activity Section Management.
- From the DataGrid, highlight the activity section that has the waitlist.
- Click Change.
- Change the Waitlist Override setting to Warning.
- Click Save.
Attempt to enroll another Patron into the Activity waitlist, staff should now be able to bypass the Waitlist Capacity message.