Instructor Pay is Blank
RecTrac 3.1.10.18.00
Table of Contents
Problem
I am trying to pay an instructor for a class and the report keeps coming up blank. Everything appears to be configured correctly and the fee has "instructor pay" toggled on. What am I doing wrong?
Solution
In this case, the issue was an invalid rate table attached to the instructor under the instructor tab on the Activity Section Update screen.
We changed this to the correct rate table, which is the one linked to that instructor in Staff Management. Then reran Instructor Pay which was successful.
Steps For Solution
- In RecTrac, go to Staff Management
- Highlight the Staff Member from the DataGrid
- Click Change
- Check the Rate Table linked to this Staff Member
- Click Save
- Go to Activity Section Management
- Highlight the Section this instructor is linked to from the DataGrid
- Click Change
- Click on the Instructor Pay tab
- Check the rate table listed here
- If different, change the rate table to match the one listed in Staff Management
- Click Save