** No FRLocation record is available. (91)
RecTrac 3.1.10.30.01
Table of Contents
Problem
We have one location that is giving us the error code "** No FRLocation record is available. (91) " when we try to permit the facility. The other facilities on site such as the tennis courts and fieldhouses are working just fine.
Error Message
** No FRLocation record is available. (91)
Business/CreateSadetail.p at line 1532 (Business/CreateSadetail.r)
start2 Business/Actions/AddToCart.p at line 3088
(Business/Actions/AddToCart.r)
Solution
The error code indicates that there is currently no matching Facility Location Code within "Facility Location Management" matching the linked Facility Location Code on the current Facility.
Steps For Solution
- From the RecTrac main menu, go to Facility Management.
- Highlight the Facility producing the error code from the DataGrid.
- Click Change.
- Copy the code being shown in the Facility Location field.
- After copying down the Facility Location code on display, go to the Facility Location Management.
- If there is not a Facility Location matching the code, click Add.
- Set the Location Code to the same code copied down in step 4.
- Fill in the Address, City, State, Zip Code, and any other optional fields to complete the Location record.
- Click Save.
Return to Global Sales and attempt to permit the problem Facility again, this time the error message should not display.