Disabling Receipts for a Pay Code
RecTrac 3.1.10.16.01
Table of Contents
Problem
Customers want to set default receipt printing to zero for concessions sales, printing receipts only if requested. How do we change this setting to zero?
Solution
The customer wants zero receipts to print for concession-sale credit card transactions, but also requires a signature on $25+ credit card transactions. To address, turn Receipt Copies to "0" for all credit card payment codes. Then go to the Receipt Format profile linked to concessions and turn the receipt copies to "0" for all modules that involve concessions so that no credit card transaction prints receipts.
To maintain this print setting while also ensuring that $25+ transactions print for a signature, duplicate the credit card pay codes. For all credit card pay codes with receipt copies set to "0," give a $25 maximum pay amount. For duplicate pay codes, set the receipt copies to "1" with a minimum pay amount of $25.01. This ensures that all credit card transactions of $25.00 or less will not print a receipt, and any transaction above $25.00 will print a receipt for a signature.
Steps For Solution
- From your RecTrac main menu, navigate to Payment Code Management.
- Find the Pay Code for which you want to disable receipts and click Change.
- Find the Receipt Copies field and enter "0."
- Click Save.
- Go to Profile Assignments and select the Receipt Format profile to which you are linked.
- Click Update.
- Find the Receipt Copy Settings group on the right and expand it.
- Enter "0" for any modules for which you do not want to print receipts.
- Click Save.