GL Code Description: Blank on GL Report
RecTrac 3.1.10.16.00
Problem
After creating a new GL Code was created and inputting a valid description, when running the GL Report, the new GL Code displays, but with a blank description field.
Solution
An inactive GL Code with a credit, within the time range for which the report was run, happened to share the same description as the new GL Code. To address, change the inactive GL Code description and re-run the report. The new GL Codes description now displays correctly.
Steps For Solution
- From your RecTrac main menu, go to GL Code Management.
- Locate the old/inactive GL Code with the same description as the new GL Code.
- Click the pencil icon next to the old/inactive GL Code and adjust the description. The new GL Code description is now unique.
- Re-run the report for that day/time range and the description will display.