3.1 Error when installing Progress 11.7.5 patch Error Code: -5011 : 0x80040702
Default Subject
Problem
When running the Setup_3.1.10.03.00.exe we get Error Code: -5011 : 0x80040702, clicking the details button reveals the info below. It will then go on to display a message that states Progress 11.7.5 Service Pack was unable to install. Setup will now exit.
Error Information:
>setup.cpp (455)
PAPP:OpenEdge
PVENDOR:PSC
PGUID:325659a8-02ee-4617-b085-e3a963cdefe2
$22.0.330
@Windows 8.1 / Server 2012 R2 Service Pack 0 (9600)
IE Version: 9.11.9600.19650
Solution
Refer to this Progress Knowledge Article for the solution to this issue.
https://knowledgebase.progress.com/articles/Article/P140831/p